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Sales Associate (part-time 20hr)

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The North Face

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • York
  • Quick Apply

AI generated summary

  • You love customer interaction, have a positive attitude, passion for fashion and retail, strong communication skills, and flexibility for various shifts. Previous experience is a plus, but not essential.
  • You will provide excellent customer service, maintain merchandising standards, know product details, stay updated on trends, and follow operational procedures.

Requirements

  • You love interacting with customers. You set a great example for the rest of the team with your hands-on mentality, enthusiasm, and passion for delivering a fantastic customer experience.
  • You have a positive can-do attitude, facing all situations in the store
  • You are passionate about our brand, fashion, and retail in general
  • You have excellent written and verbal communication in English (another language is a plus but not necessary)
  • You are flexible when it comes to working weekends, evenings and holidays as necessary
  • Previous experience is great but not necessary. What matters most of all is that you live and demonstrate our Guiding Principles: Live with Integrity, Act Courageously, Be Curious, Act with Empathy, and Persevere.

Responsibilities

  • Providing the highest level of customer service, ensuring that all customers are treated with respect
  • Developing a thorough knowledge of products in store
  • Maintaining merchandising standards in accordance with brand guidelines
  • Keeping up to date with current trends and the brand’s place within the market
  • Following all operational procedures in the store and in the stock room.

FAQs

What are the working hours for this part-time Sales Associate position?

The part-time Sales Associate position requires 20 hours of work per week.

Is previous retail experience required for this role?

Previous experience is great but not necessary; what matters most is a passion for the brand and a commitment to delivering excellent customer service.

What are the main responsibilities of a Sales Associate at The North Face?

Key responsibilities include providing high-level customer service, maintaining merchandising standards, developing product knowledge, and adhering to operational procedures.

What qualities are we looking for in a Sales Associate?

We are looking for individuals who are enthusiastic, customer-oriented, have a positive attitude, and can communicate effectively in English.

Is flexibility required in terms of working hours?

Yes, flexibility is required regarding working weekends, evenings, and holidays as necessary.

What type of training can a Sales Associate expect?

Sales Associates will receive tailored training, including an induction and ongoing online and face-to-face training sessions to support professional and personal growth.

What benefits do Sales Associates receive?

Benefits include a competitive salary, bonus and pension scheme, staff discounts (50%), career ownership opportunities, and a supportive feedback-based culture.

How does The North Face promote a culture of diversity and inclusion?

The North Face fosters a culture of belonging based on respect, connection, openness, and authenticity, and is committed to supporting and celebrating the diversity of its associates.

How can I apply for the Sales Associate position?

Interested candidates can apply through the job listing, but please note that only successful applicants will be contacted for the interview stage.

What is The North Face's commitment to sustainability?

The North Face is dedicated to promoting sustainable lifestyles for the betterment of people and the planet as part of VF's overall purpose.

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The North Face

United to move the world forward.

Retail & Consumer Goods
Industry
1001-5000
Employees
1966
Founded Year

Mission & Purpose

The North Face is a leading outdoor apparel and gear company that specialises in high-performance products for outdoor enthusiasts. They offer a wide range of clothing, footwear, and equipment designed for various activities such as hiking, climbing, and skiing. Committed to innovation and sustainability, The North Face aims to provide durable, environmentally friendly products that enable people to explore and enjoy the outdoors. Their purpose is to inspire a global movement of exploration and adventure while protecting the planet.