Logo of Huzzle

Home

Matches

Explore

Manage

Sales Associate - Part Time

image

Pentland Brands

11d ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Manchester

AI generated summary

  • You should have retail or customer experience, a passion for service and outdoors, strong communication skills, a willingness to learn, and a proactive, team-oriented attitude.
  • You will deliver exceptional customer service, recommend products, maintain store presentation, support inventory tasks, and collaborate with your team to achieve sales targets and create a positive environment.

Requirements

  • Previous retail or customer-facing experience preferred (but not essential)
  • Positive, approachable, and enthusiastic
  • Passion for helping customers and delivering great service
  • Interest in the outdoors or performance-led products
  • Strong communication and people skills
  • Willingness to learn and develop product knowledge
  • Team player with a proactive attitude

Responsibilities

  • Deliver friendly, confident, and authentic customer service
  • Engage customers to understand their needs and recommend the right products
  • Share product knowledge in a clear, relatable way (e.g. waterproofing, layering)
  • Build strong understanding of Berghaus products and technologies
  • Represent the brand with enthusiasm and credibility
  • Stay curious and up to date with new products and innovations
  • Contribute to achieving store targets (sales, conversion, ATV)
  • Support upselling and cross-selling through genuine recommendations
  • Maintain high standards of visual merchandising and store presentation
  • Support stock replenishment, deliveries, and general store operations
  • Help ensure the store is always clean, organised, and customer-ready
  • Work collaboratively with the team to create a positive store environment
  • Support colleagues during busy periods and contribute to team success

FAQs

What are the primary responsibilities of a Sales Associate at Berghaus?

A Sales Associate is responsible for delivering friendly and authentic customer service, engaging with customers to understand their needs, sharing product knowledge, contributing to sales targets, maintaining store standards, and collaborating with the team.

Is previous retail experience required for this position?

Previous retail or customer-facing experience is preferred but not essential.

What qualities are important for a Sales Associate at Berghaus?

Important qualities include being positive, approachable, enthusiastic, having a passion for helping customers, strong communication skills, and a willingness to learn about products.

Will I receive training on Berghaus products?

Yes, you will receive training to build a strong understanding of Berghaus products and technologies, and you are encouraged to stay curious and up to date with new innovations.

What is the interview process like for this position?

The interview process includes a Talent Team Intro Call, an Experience Interview with the hiring manager, and a final in-person interview focusing on deeper discussions and practical applications.

What is the work environment like at the new Manchester store?

The work environment is designed to be positive and collaborative, allowing team members to contribute to building a store that customers trust and can connect with over their outdoor journey.

How does this role contribute to the success of the store?

This role contributes to the store's success by achieving sales targets, creating a welcoming customer experience, supporting visual merchandising, and fostering a positive team environment.

What kind of customers will I be assisting as a Sales Associate?

You will assist a diverse range of customers interested in outdoor and performance-led products, providing them expert advice and helping them find the right gear for their needs.

Is there an opportunity for growth within the company?

Yes, there are opportunities for growth and development within Berghaus and Pentland Brands as you build your skills and knowledge in the outdoor retail sector.

Are there any specific product categories that I should be knowledgeable about?

Yes, you should build knowledge about Berghaus products, including their technologies such as waterproofing and layering, to effectively assist customers.

image

Pentland Brands

Building a family of brands, for the world to love, generation after generation.

Fashion & Arts
Industry
1001-5000
Employees
1932
Founded Year

Mission & Purpose

Pioneering brands that make life better. We are Pentland Brands, a global family business bringing some of the most loved sports, outdoor and lifestyle brands to millions of people around the world. We own Speedo, Berghaus, Canterbury of New Zealand, Endura, Mitre, ellesse, SeaVees, KangaROOS and Red or Dead. We’re the footwear and apparel licensee for Kickers in the UK. We also have a joint venture partnership with Lacoste for footwear. All our brands have their own unique identities and every one of them is powered by Pentland. We have around 1,400 employees worldwide and we’re always on the lookout for talented, enthusiastic people to help shape our future. We celebrate difference and give everyone the freedom to innovate and develop, be it through creative working environments or learning opportunities. Our brands are there in the moments that matter - being there for more people, in more of those moments, drives everything we do. At Pentland, we’re guided by four principles, we use these to make sure we’re not only doing a great job, but we’re doing it in the right way: - Success is a team game - With clarity and courage - Better as standard - In good conscience

Benefits

  • Building a positive business

    Our teams are united in taking action for people and planet. We focus on creating products our consumers are proud to wear, by supporting workers in our supply chain, helping our own people to achieve their best, and giving back to our communities. We have three employee positive business squads, which drive how we take action across areas including sustainability, charity, diversity and inclusion.

  • Health & wellbeing

    Other benefits we offer include a one hour time-out every day, an employee assistance programme for confidential advice and access to counsellors, D&I support squads, social events and give-back days.

  • Career development

    We help our people reach their potential through programmes such as unlimited access to LinkedIn Learning, regular speaker sessions and sponsorship or study support to colleagues looking to achieve their further education ambitions.

  • Rewards & recognition

    We offer generous discounts across our brands, so you can enjoy the outdoors in Berghaus or bring tennis chic to the streets in ellesse.

  • Hybrid & flexible working

    We understand that balance is important, whether you’re based in one of our global offices or working from home. All our offices are designed to be creative environments for our people to thrive. We also make space for our people to work flexibly where they can, in a way that’s right for them.