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Sales Consultant

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Bensons for Beds

6d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Liverpool

AI generated summary

  • You should have strong customer service and communication skills, resilience, creativity, adaptability, and a can-do attitude. Availability for evenings, weekends, and holidays is essential.
  • You will engage customers, advise on sleep products, maintain store appearance, work peak hours for sales, and deliver exceptional service to meet targets.

Requirements

  • We’re looking for Sales Consultants who take pride in great customer service
  • Ideally, you'll have worked in a customer facing role previously and have confident communication skills
  • Being able to spot sales opportunities and be resilient and resourceful when you need to be
  • Daring to try new things to help your store succeed
  • Availability to work evenings, weekends and bank holidays
  • A ‘can do’ attitude
  • The ability to adapt your approach to establish customer needs
  • Bringing your authentic self to work

Responsibilities

  • As a Sales Consultant in your local store, your product knowledge and natural ability to engage with customers and advise them on Sleep wellness will help them find the right sleep products for their needs, giving them that perfect night’s sleep every night, with the help of our unique sleepPRO technology!
  • We want our stores to be a place our teams can be proud of, so you and your team will need to get stuck in to help keep the store looking fresh and keeping your store clean and tidy.
  • Our customers come in when they’re free to shop, so evenings, weekends and bank holidays are our peak trade hours. This is where you’ll have the opportunity to experience our fantastic, uncapped commission structure, so it’ll be essential for you to be available to work those hours.
  • We’re looking for Sales Consultants who take pride in great customer service, so you and your customers can rest easy in the knowledge that you’re driven to meet your targets in the best way – by giving them what they need for the best night’s sleep.
  • This will take a ‘can do’ attitude, and the ability to adapt your approach to establish their needs and ensure that your service is the mint on the pillow of their shopping experience.
  • Ideally, you'll have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.

FAQs

What is the role of a Sales Consultant at Bensons for Beds?

A Sales Consultant is responsible for engaging with customers to advise them on sleep wellness products, helping them find the right products for a perfect night's sleep using our sleepPRO technology.

What kind of training and support will I receive?

You will receive full training and support to understand how to succeed in your role and to familiarize yourself with our processes.

What are the peak hours I will be expected to work?

You will be expected to work during evenings, weekends, and bank holidays as these are our peak trade hours.

Is there a commission structure in place?

Yes, there is a fantastic, uncapped commission structure, allowing you to earn beyond your base salary.

What qualities are you looking for in a Sales Consultant?

We are looking for individuals who take pride in great customer service, have confident communication skills, can spot sales opportunities, and possess a ‘can do’ attitude to meet customer needs effectively.

Can I bring my authentic self to work?

Yes, at Bensons for Beds, we welcome you to bring your authentic self to work and treat all applications with respect.

What benefits do you offer to employees?

Benefits include up to 50% discount for colleagues, health and wellbeing cashback options, group income protection, a pension scheme, enhanced maternity and adoption leave, career development programs, and annual leave that increases with years of service.

How much annual leave do I receive?

You will receive 28 days of annual leave in your first year, which increases with each year of service.

What is the policy on working overtime?

Overtime may be available at times, especially during peak trade hours.

Is prior customer service experience required for this role?

While previous experience in a customer-facing role is ideal, we value a willingness to learn and adapt.

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Bensons for Beds

We're on a mission to become a market-leading bed retailer with a strong omnichannel presence.

Retail & Consumer Goods
Industry
1001-5000
Employees
1950
Founded Year

Mission & Purpose

Bensons for Beds specialises in selling a wide range of beds, mattresses, and bedroom furniture across the UK. Their ultimate mission is to provide customers with quality sleep solutions tailored to individual needs, aiming to improve overall well-being through better sleep. The company's purpose is to offer a diverse selection of comfortable and affordable bedding products while delivering excellent customer service, ensuring every customer finds the perfect sleep solution for their lifestyle and preferences.