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Sales Consultant

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Metropolitan Thames Valley

Dec 24

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Cambridge

AI generated summary

  • You need sales/customer service experience, 3+ years in shared ownership, knowledge of sales processes, strong communication, IT skills, and experience in managing sales offices and properties.
  • You will manage sales processes, deliver excellent customer experiences, engage stakeholders, support marketing strategies, and monitor void properties while ensuring safety and property compliance.

Requirements

  • Experience in a sales and customer service environment
  • Expert Knowledge of intermediate and private sales products with at least 3 years shared ownership sales experience
  • Responsible for supporting the marketing team in implementing sales strategies
  • Contribute effectively with internal cross-functional teams within MTVH to support sales delivery and future management of new developments.
  • An understanding of the legal process of shared ownership and outright property sales
  • Proven experience of delivering excellent customer care
  • IT and numeric literacy with strong written and verbal communication skills
  • Sales Office and Show home management experience
  • Responsible for the weekly monitoring of all void properties to ensure their ongoing security

Responsibilities

  • The Sales Consultant is a front-line representative of So Resi and MTVH and has responsibility for the delivery of the sales budget, working in multiple locations across a broad geographic area.
  • You will be responsible for contributing to the sales delivery and performance across the region, with a focus on ensuring an excellent customer experience is delivered as well as health and safety requirements are upheld.
  • You will be responsible for delivering the customer journey from Site Launch, lead management, application processing through to completion.
  • You will be required to efficiently engage with all key internal and external stakeholders throughout the sales process.
  • Responsible for supporting the marketing team in implementing sales strategies.
  • Contribute effectively with internal cross-functional teams within MTVH to support sales delivery and future management of new developments.
  • An understanding of the legal process of shared ownership and outright property sales.
  • Proven experience of delivering excellent customer care.
  • Sales Office and Show home management experience.
  • Responsible for the weekly monitoring of all void properties to ensure their ongoing security.

FAQs

What is the duration of the contract for the Sales Consultant position?

The Sales Consultant position is a 12-month fixed-term contract (FTC).

What is the salary range for this role?

The salary range for the Sales Consultant role is £36,599 to £38,525.

What geographical areas will the Sales Consultant cover?

The Sales Consultant will cover Cambridgeshire, Huntingdon, and our Head Office in Farringdon.

What experience is required for this position?

The ideal candidate should have experience in a sales and customer service environment, with at least 3 years of shared ownership sales experience.

What are the key responsibilities of the Sales Consultant?

The key responsibilities include delivering the sales budget, contributing to sales performance, managing the customer journey from site launch to completion, and engaging with internal and external stakeholders.

What qualifications are necessary regarding sales products?

A thorough understanding of intermediate and private sales products, along with knowledge of the legal process of shared ownership and outright property sales, is required.

What benefits does the company offer?

Benefits include 28 days of annual leave plus public holidays, healthcare cash plan, matched contribution pension scheme, enhanced family leave options, and various other voluntary benefits.

Is there a possibility for career development within the organization?

Yes, there are career progression opportunities, including mentoring and coaching programs, apprenticeships, and career planning support.

Does the company provide any support for well-being?

Yes, the company has an Employee Assistance Programme to support the wellbeing of its colleagues.

Are there specific days for community service?

Yes, employees have 2 volunteering days per year to help out in local communities.

Does the company support diversity and inclusion?

Yes, the company is committed to promoting equality, diversity, and inclusion, and it has established Network groups for employees to share their views and experiences.

Is visa sponsorship available for this role?

No, the company does not currently offer visa sponsorship for this position.

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Metropolitan Thames Valley

Housing Association. We believe everyone should have a decent home and the chance to live well.

Non-profit
Industry
1001-5000
Employees
1959
Founded Year

Mission & Purpose

MTVH is one of the UK’s largest housing associations. We believe everyone should have a decent home and the opportunity to live well. If you’re looking for a rewarding career in an organisation that puts people first, you've come to the right place. We’re a team of more than 1,800 colleagues dedicated to building more affordable homes and creating thriving communities across London, the South East, East Midlands and East of England. We also provide quality care and community regeneration services. People are at the heart of everything we do. That includes our own people too. In return for their hard work we offer our staff a competitive salary, a range of career development opportunities and a diverse, open and inclusive working environment. With a national shortage of affordable housing and increasing demand for social care, there’s never been a more pressing need for the services we provide. So, if you care about communities and the people who live in them, why not build a worthwhile career with us?