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Sales Consultant

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Bensons for Beds

Today

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You must deliver great customer service, adapt your approach, have prior customer-facing experience, possess confident communication skills, and be resilient in spotting sales opportunities.
  • You will engage customers, advise on sleep products, maintain store appearance, work flexible hours, meet sales targets, and provide exceptional customer service to enhance their shopping experience.

Requirements

  • We’re looking for Sales Consultants who take pride in great customer service, so you and your customers can rest easy in the knowledge that you’re driven to meet your targets in the best way – by giving them what they need for the best night’s sleep.
  • This will take a ‘can do’ attitude, and the ability to adapt your approach to establish their needs and ensure that your service is the mint on the pillow of their shopping experience.
  • Ideally, you'll have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.

Responsibilities

  • As a Sales Consultant in your local store, your product knowledge and natural ability to engage with customers and advise them on Sleep wellness will help them find the right sleep products for their needs, giving them that perfect night’s sleep every night, with the help of our unique sleepPRO technology!
  • We’ll offer you full training and support to do all this and to understand how we get things done in the right way – we want to set you up for success, so you can hit the ground running.
  • We want our stores to be a place our teams can be proud of, so you and your team will need to get stuck in to help keep the store looking fresh and keeping your store clean and tidy.
  • Our customers come in when they’re free to shop, so evenings, weekends and bank holidays are our peak trade hours.
  • This is where you’ll have the opportunity to experience our fantastic, uncapped commission structure, so it’ll be essential for you to be available to work those hours.
  • We understand that you have a life outside beds, so we’ll ensure that you get the days back you have worked over the weekend – but, there’s also overtime available at times.
  • We’re looking for Sales Consultants who take pride in great customer service, so you and your customers can rest easy in the knowledge that you’re driven to meet your targets in the best way – by giving them what they need for the best night’s sleep.
  • This will take a ‘can do’ attitude, and the ability to adapt your approach to establish their needs and ensure that your service is the mint on the pillow of their shopping experience.
  • Ideally, you'll have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.

FAQs

What are the working hours for a Sales Consultant?

The working hours for a Sales Consultant include evenings, weekends, and bank holidays, as these are our peak trade hours.

Is there any training provided for this position?

Yes, we offer full training and support to ensure you understand our products and how to provide great customer service.

What kind of commission structure is offered?

We have a fantastic, uncapped commission structure, so the more you sell, the more you can earn, without any upper limit.

Are there opportunities for overtime?

Yes, there is also overtime available at times, especially during peak trading hours.

What is the store environment like?

Our stores are designed to be clean and tidy, and we want our teams to take pride in maintaining a fresh appearance.

What benefits are offered to employees?

Employees are offered up to 50% discount, health and wellbeing cashback options, a pension scheme, annual leave buy and sell schemes, and learning and development programs.

How many days of annual leave do employees receive?

Employees receive 28 days of annual leave in their first year, with the amount increasing each year of service.

Is there support for mental health and wellbeing?

Yes, we provide access to Retail Trust services that offer guidance and support on mental health, wellbeing, and financial topics.

Do you welcome diverse applicants?

Yes, we welcome all applications and treat each candidate with respect, promoting an inclusive environment where everyone can bring their authentic self to work.

What qualifications are preferred for this role?

Ideally, candidates should have previous experience in a customer-facing role and possess confident communication skills to engage with customers effectively.

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Bensons for Beds

We're on a mission to become a market-leading bed retailer with a strong omnichannel presence.

Retail & Consumer Goods
Industry
1001-5000
Employees
1950
Founded Year

Mission & Purpose

Bensons for Beds specialises in selling a wide range of beds, mattresses, and bedroom furniture across the UK. Their ultimate mission is to provide customers with quality sleep solutions tailored to individual needs, aiming to improve overall well-being through better sleep. The company's purpose is to offer a diverse selection of comfortable and affordable bedding products while delivering excellent customer service, ensuring every customer finds the perfect sleep solution for their lifestyle and preferences.