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Sales Consultant

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Bensons for Beds

11d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Newcastle

AI generated summary

  • You should have a customer-facing background, confident communication skills, a proactive attitude, and the ability to adapt and identify sales opportunities to deliver excellent service.
  • You’ll engage with customers to advise on sleep products, maintain store cleanliness, work evenings and weekends, and strive to exceed sales targets through excellent customer service.

Requirements

  • We’re looking for Sales Consultants who take pride in great customer service, so you and your customers can rest easy in the knowledge that you’re driven to meet your targets in the best way – by giving them what they need for the best night’s sleep. This will take a ‘can do’ attitude, and the ability to adapt your approach to establish their needs and ensure that your service is the mint on the pillow of their shopping experience.
  • Ideally, you'll have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.

Responsibilities

  • As a Sales Consultant in your local store, your product knowledge and natural ability to engage with customers and advise them on Sleep wellness will help them find the right sleep products for their needs, giving them that perfect night’s sleep every night, with the help of our unique sleepPRO technology!
  • We want our stores to be a place our teams can be proud of, so you and your team will need to get stuck in to help keep the store looking fresh and keeping your store clean and tidy.
  • Our customers come in when they’re free to shop, so evenings, weekends and bank holidays are our peak trade hours.
  • This is where you’ll have the opportunity to experience our fantastic, uncapped commission structure, so it’ll be essential for you to be available to work those hours.
  • We understand that you have a life outside beds, so we’ll ensure that you get the days back you have worked over the weekend – but, there’s also overtime available at times.
  • We’re looking for Sales Consultants who take pride in great customer service, so you and your customers can rest easy in the knowledge that you’re driven to meet your targets in the best way – by giving them what they need for the best night’s sleep.
  • This will take a ‘can do’ attitude, and the ability to adapt your approach to establish their needs and ensure that your service is the mint on the pillow of their shopping experience.
  • Ideally, you'll have worked in a customer facing role previously and have confident communication skills, being able to spot sales opportunities and be resilient and resourceful when you need to be, daring to try new things to help your store succeed.

FAQs

What is the main responsibility of a Sales Consultant at Bensons for Beds?

The main responsibility is to engage with customers, advise them on sleep wellness, and help them find the right sleep products using the unique sleepPRO technology.

Is prior experience in a customer-facing role required for this position?

While it's ideal to have experience in a customer-facing role, it is not explicitly required. However, confident communication skills and the ability to establish customer needs are essential.

What are the peak trading hours for this position?

The peak trading hours are during evenings, weekends, and bank holidays when most customers are available to shop.

How is the commission structure for Sales Consultants?

The commission structure is uncapped, allowing consultants to earn beyond their base salary and OTE based on performance.

What kind of training will be provided to new Sales Consultants?

Full training and support will be provided to help you understand the products and ensure you are set up for success in your role.

Are there benefits available to Sales Consultants?

Yes, benefits include up to 50% discount for colleagues, health and wellbeing services, financial protection options, pension scheme, annual leave buy & sell scheme, learning and development programs, and group life assurance, among others.

Can Sales Consultants choose their working hours?

While flexibility is encouraged, it is essential to be available to work during peak hours, including evenings, weekends, and bank holidays, to maximize sales opportunities.

How many annual leave days do Sales Consultants receive?

Sales Consultants receive 28 days of annual leave in the first year, with an increase in leave entitlement for each year of service.

Is there an opportunity for career advancement within the company?

Yes, there are learning and development programs available, as well as access to internal opportunities for career progression at Bensons for Beds.

What is the company policy regarding work-life balance?

Bensons for Beds values work-life balance and ensures that employees can get back days worked over weekends, while also offering overtime opportunities when available.

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Bensons for Beds

We're on a mission to become a market-leading bed retailer with a strong omnichannel presence.

Retail & Consumer Goods
Industry
1001-5000
Employees
1950
Founded Year

Mission & Purpose

Bensons for Beds specialises in selling a wide range of beds, mattresses, and bedroom furniture across the UK. Their ultimate mission is to provide customers with quality sleep solutions tailored to individual needs, aiming to improve overall well-being through better sleep. The company's purpose is to offer a diverse selection of comfortable and affordable bedding products while delivering excellent customer service, ensuring every customer finds the perfect sleep solution for their lifestyle and preferences.