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Sales Coordinator

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Marriott International

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Sales & Business Development
    Hospitality & Retail
  • Clearwater
  • 10d left

AI generated summary

  • You need 1-3 years in hospitality, experience with Marriott CI/TY and Lightspeed, strong Excel/Word skills, attention to detail, problem-solving abilities, and availability for extended hours.
  • You will process event orders, handle inquiries, qualify leads, assist with creative projects, manage communication, support event details, and organize supplies and deliveries.

Requirements

  • Experience with Marriott CI/TY and Lightspeed software required.
  • 1-3 years within the hospitality industry required.
  • Two or four year degree from a college or university preferred or equivalent combination of education and experience.
  • Strong computer skills including excellent knowledge of Word and Excel software programs.
  • Perform job functions with attention to detail, accuracy and speed to meet deadlines.
  • Multi-task, prioritize, organize, delegate work and follow through. Analyze and resolve problems.
  • Must be able to work extended hours including weekends or evenings (occasionally).

Responsibilities

  • Process and distribute event orders, banquet checks, revisions, guarantees, event reports, group resumes and Daily Event Sheets for the Events Team.
  • Answer phones for sales/catering staff. Respond to incoming inquiry calls and ensure all inquiries are dealt with accurately, timely and in a professional manner.
  • Qualify all new sales leads and enter in this information using sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott.
  • Employees must always be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.
  • Assist managers on creative projects including proposals, direct mail pieces, invitations, flyers, special events, etc.
  • Answer guest questions about property facilities/services (e.g., hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events).
  • Maintain timely and effective paper flow and communication within department and to other departments.
  • Work with Events Team on detailing upcoming functions as needed, obtain guarantees, confirm arrangements, etc.
  • Site inspections for the department as needed including meeting with walk-ins.
  • Enters all group leads, builds opportunities and quotes in CI/TY.
  • Monitor/Ordering of office supplies and sales collateral to ensure we are always stocked with full banquet menus packets, wedding packages, collateral, supplies and promotional items.
  • Organize in-house deliveries, amenities, welcome letters, transportation schedules, etc. as needed.
  • Perform other reasonable job duties as requested by the General Manager and Director of Sales.

FAQs

What is the job title for this position?

The job title is Sales Coordinator.

Where is The Karol Hotel located?

The Karol Hotel is located at 2675 Ulmerton Rd, Clearwater, Florida, United States, 33762.

What are the working hours for the Sales Coordinator position?

The position is full-time, and the Sales Coordinator may be required to work extended hours, including weekends or evenings occasionally.

Is prior experience with Marriott necessary for this role?

Yes, prior experience with Marriott is required, along with familiarity with Marriott's CI/TY and Lightspeed software.

What type of educational background is preferred for this position?

A two or four-year degree from a college or university is preferred, or an equivalent combination of education and experience.

What are some other responsibilities of the Sales Coordinator?

Responsibilities include processing event orders, answering inquiry calls, qualifying sales leads, assisting with creative projects, and organizing in-house deliveries and amenities.

What benefits are offered for this position?

The benefits include medical, dental, and vision insurance, paid time off, a 401(k) plan with company match, discounted employee meals, and Marriott hotel discounts worldwide.

What is the pay range for this position?

The pay range for the Sales Coordinator position is $20 - $26 per hour.

What qualities are expected from employees in this role?

Employees are expected to be attentive, friendly, helpful, professional, and maintain high standards of personal appearance and grooming in line with the hotel's standards.

Who employs the Sales Coordinator at The Karol Hotel?

The Sales Coordinator will be employed by the independent franchisee, Princess K Investments, not by Marriott International, Inc.

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Marriott International

Travel & Leisure
Industry
10,001+
Employees
1927
Founded Year

Mission & Purpose

Marriott International, Inc. is based in Bethesda, Maryland, USA, and encompasses a portfolio of nearly 8,300 properties under 30 leading brands spanning 138 countries and territories. Its heritage can be traced to a root beer stand opened in Washington, D.C., in 1927 by J. Willard and Alice S. Marriott. Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws. Community Guidelines: We reserve the right to remove without any notice content that we determine in our sole discretion is offensive or illegal, contains personally identifiable information, trademarks or copyrights belonging to a third party, advertises a third party’s products or services, or is otherwise inappropriate. Application Tips: We encourage job seekers to protect themselves from email and recruiting scams. Please note: 1) We do not accept applications via email or fax; 2) We never ask for money as part of the application process; 3) We only contact job applicants from approved email domains.

Benefits

  • Travel Perks & Benefits

    We encourage you to explore the world around you, so we offer generous hotel and food discounts at thousands of our global properties. What a way to travel! We look after our associates, which is why we also have a comprehensive and competitive benefits program.

  • Recognition & Rewards

    Marriott recognizes success and commitment. We honor and encourage leadership and exceptional service. We also give bonuses for successful referrals and we reward long service. We believe hard work should be acknowledged.

  • Growth Opportunities

    Marriott believes in a career that flourishes with you. We also believe that wider experiences often provide a more enriching experience. We offer professional development, mentoring and training to help you get to where you want to go.