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Sales Data Analyst

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RingCentral

Jan 22, 2025

  • Job
    Full-time
    Junior Level
  • Data
    IT & Cybersecurity
  • Manila
  • Quick Apply

AI generated summary

  • You need 2+ years in business/process analysis, SQL or Python skills, Salesforce experience, strong communication and analytical abilities, and proficiency in CRM tools. Willingness for night shifts and hybrid work is essential.
  • You will update Salesforce data, manage databases, collaborate with cross-functional teams, review sales data for accuracy, analyze business processes, create dashboards, and document workflows.

Requirements

  • At least 2 years of experience in business process design, and documentation, or similar work experience
  • At least 2 years experience as a Systems Analyst, IT Business Analyst, or Configuration Analyst
  • Basic knowledge/skills in SQL or Python, desired experience in Salesforce
  • Experience in handling sales data via Salesforce
  • Excellent oral and written communication skills including listening and presentation skills
  • Ability to assemble, interpret and apply critical thinking to data to help counsel decisions. Ability to think and influence both at the strategic and execution level. Ability to motivate change and influence individuals at all levels of the organization. Strong analytical, organization, problem-solving and follow-through skills
  • Hands-on experience with utilizing CRM and business intelligence tools, such as Hadoop, Salesforce and Tableau
  • Proficiency with Microsoft Word, Excel, and PowerPoint
  • In depth knowledge of Salesforce reporting
  • Willing to work on night shift
  • Willing to work on hybrid setup (10-11 days in office per month, Cubao or Ortigas)

Responsibilities

  • Update Data in Salesforce. This analyst will start primarily conducting ad hoc or batch updates on the accounts in Salesforce that will adhere to the Sales Rules of Engagement within the organization. Perform ETL process to update data in Salesforce
  • Database and Project Management. This role requires database manipulation, data wrangling, analytical skills, project management skills and the ability to cooperate with cross-functional teams. Projects are likely to focus on improving operational efficiency and supporting the Sales Operations teams. Actively drive project status reporting, issue identification and risk management
  • Collaboration and Partnership. With enough understanding of the business operations, the analyst will collaborate with leaders across different departments to provide data-driven analytics, build new management tools, identify improvement in the account management policies and processes implemented. Work collaboratively with cross-functional teams – build relationships, prioritize tasks, achieve milestones
  • Review Sales Data. Review existing sales data to ensure integrity and accuracy, and manage data (extract, review, update) using various tools.
  • Business Analysis. Perform business process analysis and improvements on current rules/policies to define sales data/accounts and oversee their updates.
  • Data Presentation. Develop periodical performance monitoring dashboards, reports, and metrics.
  • Process Documentation. Develop and document process workflows that will improve team efficiency and ensure data accuracy

FAQs

What is the job title being offered?

The job title being offered is Sales Data Analyst.

What company is hiring for this position?

The position is being offered by Acquire Asia Pacific Philippines Inc. under the RingCentral account.

What qualifications are required for this role?

Candidates should have at least 2 years of experience in business process design or documentation, and as a Systems Analyst, IT Business Analyst, or Configuration Analyst. Basic knowledge in SQL or Python and experience with Salesforce are also desired.

Is prior experience with Salesforce necessary for this role?

Yes, experience in handling sales data via Salesforce is highly desired for this position.

What are the working hours for this role?

The role requires flexibility to work on a night shift.

What is the work setup for this position?

The work setup is hybrid, requiring employees to be in the office 10-11 days per month in Cubao or Ortigas.

What are the key responsibilities of the Sales Data Analyst?

Key responsibilities include updating data in Salesforce, database and project management, collaboration with cross-functional teams, reviewing sales data, business analysis, data presentation, and process documentation.

What tools or software should candidates be familiar with?

Candidates should have experience using CRM and business intelligence tools such as Hadoop, Salesforce, and Tableau, along with proficiency in Microsoft Word, Excel, and PowerPoint.

What benefits are offered with this role?

Benefits include a comprehensive HMO package (medical and dental), paid time off and sick leave, a quarterly performance bonus, and employee assistance and wellness programs.

Is there an emphasis on diversity and equal opportunity in hiring?

Yes, Acquire BPO is an equal-opportunity employer that values diversity and does not discriminate on any basis.

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RingCentral

A leading provider of global enterprise cloud communications, video meetings, collaboration, and contact center.

Technology
Industry
5001-10,000
Employees
1999
Founded Year

Mission & Purpose

RingCentral, Inc. (NYSE: RNG) is a leading provider of business cloud communications and contact center solutions based on its powerful Message Video Phone™  (MVP®) global platform. More flexible and cost effective than legacy on-premises PBX and video conferencing systems that it replaces, RingCentral empowers modern mobile and distributed workforces to communicate, collaborate, and connect via any mode, any device, and any location. RingCentral offers three key products in its portfolio including RingCentral MVP™, a Unified Communications as a Service (UCaaS) platform including team messaging, video meetings, and cloud phone system; RingCentral Video®,  the company’s video meetings solution with team messaging that enables Smart Video Meetings™; and RingCentral cloud Contact Center solutions. RingCentral’s open platform integrates with leading third-party business applications and enables customers to easily customize business workflows. RingCentral is headquartered in Belmont, California, and has offices around the world.