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Sales Development Representative

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ADP

1mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You should be organized, driven, tech-savvy, target-oriented, and able to communicate well. Be flexible, self-motivated, and eager to learn with strong relationship-building skills.
  • You will generate new business leads, engage prospects through calls and events, conduct research, maintain Salesforce, and collaborate with the sales team to drive HCM solutions.

Requirements

  • An experienced Telemarketer/SDR or someone looking to start their career in sales
  • Organised and driven individual
  • Flexible and work well with fellow team members and other stakeholders
  • Hold a passion for technology and customer experience
  • Keen to learn and develop in the role – including shadowing senior salespeople and attending ADP Learning Events
  • Target driven
  • Entrepreneurial and prepared to challenge the status quo
  • Flexible attitude
  • Enthusiastic and ambitious– has a clear desire to progress in a large organisation
  • Self-motivated and confident
  • Articulate with good business acumen and commercial awareness
  • Proven ability to organise effectively, prioritise given workload and meeting deadlines – adherence to standards & detail
  • Has clear understanding of the importance of processes
  • Ability to communicate effectively, both verbally and in writing
  • Comfortable holding business discussions with high level executives
  • Familiar with the role of Social Media in today’s sales environment
  • Can build effective internal relationships with key ADP stakeholders
  • Ability to develop effective and supportive relationships with sales colleagues and own team
  • Enthusiastic, committed and able to remain calm under pressure and deliver to tight deadlines

Responsibilities

  • The Sales Development Representative will also:
  • Encourage the prospective buyer to attend both in-person events and webinars.
  • Set up and host a conference call with the lead when the prospect wants to learn more, detailing what the prospective buyer needs further help with.
  • Establish opportunities to develop to Closed Won.
  • Generate new business opportunities across key markets for our HCM solutions and maintain our position as a Global HCM provider.
  • Execute the above objectives through a mixture of researching prospect accounts, providing insight and learning for prospects – conveyed through high level conversations with c-suite contacts, warm lead follow up, social media and marketing collateral.
  • Ensure that ADP is at the forefront of the market by promoting our services, profiling and researching existing/emerging companies to identify their business objectives and critical business issues.
  • Profile and desk research the existing database of potential clients(Targets) in order to ensure all key details – Decision maker names, addresses, current suppliers, etc. – are identified as well as mapping the structure of each target account.
  • Utilise specialist research tools in order to identify critical business issues within targeted accounts as well as keep track of issues and trends within the wider market.
  • Utilise Social Media platforms in order to assess and follow topics within the HCM marketplace and to help promote ADP as an HCM Thought Leader and Challenger.
  • Ensure that ADP is active and seen as a “trusted expert” in areas where targets are self -teaching.
  • Build close business relationships with selected accounts in order to ensure that ADP is at the forefront of the Target’s thinking when ready to review or has a critical business need.
  • Use all of the above to produce a regular flow of qualified, sales ready opportunities – not simply appointments.
  • Work closely and collaboratively with members of field sales on any local campaigns or ‘one off’ events – such as Webinars – in terms of both profiling and follow up.
  • Regular use of Salesforce.com. In all instances accurately update and maintain Salesforce.com to reflect all activity.
  • Take part in regular ' one to ones’ with SDR Team Leader to give/receive feedback, monitor performance / identify training needs.
  • Take part in Company training sessions and ‘team days.’
  • Ultimately take ownership and responsibility of individual tasks and targets to ensure the overall success of the team.

FAQs

What is the primary responsibility of a Sales Development Representative at ADP?

The primary responsibility of a Sales Development Representative at ADP is to create an amazing first impression of the company for potential prospects, acting as a trusted advisor and helping prospective buyers uncover pain points and find solutions.

Is previous experience required for this position?

The ideal candidate can be an experienced Telemarketer/SDR or someone looking to start their career in sales.

What qualities are important for a successful SDR at ADP?

Important qualities include being organized and driven, flexible, passionate about technology and customer experience, and eager to learn and develop in the role.

What tools will the SDR be expected to use regularly?

The SDR will be expected to use Salesforce.com regularly to accurately update and maintain records of sales activities.

Will there be opportunities for training and development in this role?

Yes, the role includes participation in company training sessions and opportunities for shadowing senior salespeople to enhance skills and professional development.

How does ADP support diversity and inclusion in the workplace?

ADP is committed to creating an inclusive, diverse, and equitable workplace and provides equal employment opportunities regardless of any protected characteristic.

What is the work environment like at ADP?

ADP fosters a down-to-earth culture that embraces core values, encourages innovation, welcomes ideas, and values belonging among its employees.

Are there opportunities for career progression within ADP?

Yes, ADP encourages ambition and has a focus on employee progression in a large organization.

What methods do SDRs use to engage with potential clients?

SDRs engage potential clients through high-level conversations with C-suite contacts, warm lead follow-ups, social media interactions, and marketing collateral.

Does the role require travel for events or meetings?

Yes, the SDR will encourage prospective buyers to attend in-person events and webinars and may host conference calls to discuss client needs further.

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ADP

Always designing for people.

Human Resources
Industry
10,001+
Employees

Mission & Purpose

ADP is a company that specialises in providing human resources, payroll, and workforce management solutions. With a focus on streamlining HR processes, ADP offers a range of services to help businesses manage their employees efficiently, from payroll processing to talent management. The company's ultimate goal is to empower organisations by simplifying complex administrative tasks related to human capital, allowing them to focus on strategic initiatives and business growth. ADP's purpose is to be a reliable partner for businesses, offering innovative solutions that contribute to the effectiveness and success of their human resources and workforce management functions.

Benefits

  • Medical

  • Life Insurance

  • Commuter Savings

  • Dental

  • ADP Federal Credit Union

  • Vision

  • Matched 401k

  • Home & Auto Insurance Programs

  • Employee Stock Purchase Plan

  • Holidays, Personal Days, Vacation

  • PAID Volunteer Time Off

  • Wellness Offerings