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Sales Engineer - North - ICS Cool Energy Ltd

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Trane Technologies

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Sales & Business Development
    Engineering
  • Bradford

AI generated summary

  • You should have engineering experience, HVAC sales background, strong communication, problem-solving skills, CRM proficiency, and a valid driver’s license for the country of application.
  • You will identify customers, develop sales strategies, conduct market research, maintain CRM data, provide technical support, conduct site assessments, and ensure customer satisfaction through follow-ups.

Requirements

  • Qualification or applied experience in engineering or a related field an advantage
  • Proven experience in sales, customer relationship management, preferably in HVAC or refrigeration industry.
  • Excellent communication and people skills to build relationships with customers.
  • Ability to understand customer needs and propose suitable solutions.
  • Self-motivated and target-driven, with a proven history of meeting or exceeding sales targets.
  • Strong problem-solving and negotiation skills.
  • Proficient in using CRM software and Microsoft Office Suite.
  • Right to Work status confirmed for Country of application.
  • Driver’s licence and able to drive in the Country of application.

Responsibilities

  • Identify and target potential customers in various industries requiring Services solutions in the HVAC and Process Cooling.
  • Develop and implement sales strategies to generate leads and convert them into sales opportunities.
  • Conduct market research to identify trends, competitors, and potential business opportunities.
  • Build and maintain a strong sales pipeline, regularly updating the Customer Relationship Management (CRM) system with accurate and up-to-date information.
  • Collaborate with the marketing team to develop promotional materials and campaigns to support sales efforts.
  • Possess a deep understanding of Services solutions in the HVAC and Process Temperature Control, including process chiller units, temperature control units, related equipment and installations.
  • Provide technical guidance and support to customers, helping them select the most suitable Services solutions based on their specific requirements.
  • Conduct site visits and assessments to evaluate customer needs, ensuring accurate and efficient Services solutions are proposed.
  • Comply with Risk Assessment Method Statements (RAMS) to evaluate customer needs and partner with Quality Health and Safety Environments (QHSE).
  • Collaborate with the engineering and project management teams to design and customize Services solutions based on customer specifications.
  • Build and maintain strong relationships with existing and potential customers, acting as a trusted advisor and point of contact.
  • Understand customer needs and provide timely and effective solutions, ensuring customer satisfaction and repeat business.
  • Conduct regular follow-ups with customers to ensure their ongoing needs are met and address any concerns or issues that may arise.
  • Provide after-sales support, including troubleshooting, maintenance advice, and coordination with the technical team.
  • Prepare regular sales reports, including sales forecasts, pipeline updates, and performance metrics.
  • Analyze market trends, customer feedback, and competitor activities to identify areas for improvement and growth.
  • Provide insights and recommendations to the management team to enhance sales strategies and achieve business objectives.
  • Compliance with and participation in any QHSE and Trane Technologies initiatives within the function and any Country specific general and industry regulated compliance to include risk assessments and QHSE training.
  • Compliance with internal code of conduct and ethical frameworks.
  • Take control of your development and learning pathways through My Learning.
  • Align business goals to reach bonus targets and individual performance with feedback from customers, stakeholders, and line manager.
  • Any other ad hoc duties reasonably requested by your line manager.

FAQs

What is the primary responsibility of the Sales Engineer at ICS Cool Energy Ltd?

The primary responsibility of the Sales Engineer is to promote and sell Services solutions to new and existing clients, generate new business and pipeline opportunities, build relationships with customers, and achieve sales targets in the North areas of the UK.

What industries will the Sales Engineer be targeting?

The Sales Engineer will target various industries that require Services solutions in the HVAC and Process Cooling sectors.

What qualifications or experience are preferred for this role?

A qualification or applied experience in engineering or a related field is preferred, along with proven experience in sales and customer relationship management, specifically in the HVAC or refrigeration industry.

Is technical expertise required for this position?

Yes, a deep understanding of Services solutions in the HVAC and Process Temperature Control is required, including familiarity with process chiller units and temperature control units.

What tools will the Sales Engineer use for customer relationship management?

The Sales Engineer will use a Customer Relationship Management (CRM) system and be proficient in Microsoft Office Suite.

What kind of support will the Sales Engineer provide to customers?

The Sales Engineer will provide technical guidance, conduct site visits and assessments, address customer needs, and offer after-sales support, including troubleshooting and maintenance advice.

Are there performance metrics or sales targets associated with this role?

Yes, the Sales Engineer is expected to meet or exceed sales targets and prepare regular sales reports, including forecasts and pipeline updates.

What benefits are offered for this position?

Benefits include a competitive salary, company car (or car allowance), pension, healthcare, life insurance, bonus scheme, and access to wellbeing platforms.

Does the role involve any compliance responsibilities?

Yes, the Sales Engineer must comply with Quality Health and Safety Environments (QHSE) initiatives and internal codes of conduct, including participation in risk assessments and training.

Will there be opportunities for professional development in this role?

Yes, there will be a structured induction plan along with continued learning and development opportunities.

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Trane Technologies

Global climate innovator - thinking bigger, acting bolder & taking action on climate change.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

At Trane Technologies, we challenge possible by thinking bigger, acting bolder and taking actions that not just improve our own performance but influence global change. Our world contends with unprecedented challenges. Our future has never been more uncertain. Urbanization is dramatically reshaping our communities, our resources are more constrained that ever before, and climate change is accelerating at an astonishing rate. We believe it is time to challenge industry norms and be at our most creative every day. To get there, we’ve committed to ambitious sustainability goals and we will change the way the world heats and cools buildings and moves refrigerated food, medicines, and other perishables. Global change starts when we each have the courage to act. And when we act, we boldy go. Won’t you join us?