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Sales Engineer – Public Safety - Washington, DC

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Motorola Solutions

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Sales & Business Development
    Engineering
  • Washington
    Remote
  • Quick Apply

AI generated summary

  • You need a relevant degree or 6 years of experience, RF instrument proficiency, travel readiness, security clearance eligibility, and U.S. citizenship. Background check and drug test required.
  • You will provide technical support, conduct product demos, troubleshoot issues, train customers, analyze failures, and assist in product development, requiring frequent travel.

Requirements

  • Bachelor’s degree in Electrical Engineering or other related technical fields with at least 2 years of demonstrated experience in a pre-and post-sales technical support position; OR High School Diploma/GED with at least 6 years of experience in a pre-and post-sales technical support position.
  • Proficiency with radio frequency instruments such as signal generators and spectrum analyzers.
  • Willingness to travel and work at customer sites.
  • Must be based in the Washington Metropolitan area.
  • Security Clearance: Active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hire.
  • Must be a U.S. Citizen due to clients under U.S. government contracts.
  • All employment is contingent upon the successful clearance of a background check and drug test.

Responsibilities

  • Provide pre- and post-sales technical support including system planning, customer training, system optimization, etc.
  • Become an expert on the operation and application of Silvus' unique radio and networking solutions and its advantages over competing technologies.
  • Prepare and conduct product demonstrations for customer visits and equipment evaluations.
  • Visit customer sites to provide technical support and deliver training.
  • Troubleshoot failures and abnormal situations in the field.
  • Collect and analyze field failures and abnormalities and provide feedback to the development team.
  • Help design engineers reproduce and troubleshoot problems.
  • Participate in resource allocation and hardware maintenance to support different sales and business development activities.
  • Help drive future product development.
  • Travel requirements – 50%; frequent travel for meetings, events, and demonstrations.
  • Perform other related duties of which the above are representative.

FAQs

Do we support remote work?

Yes, this position is eligible for 100% remote work depending on location, but candidates must be based in the Washington Metropolitan area to qualify.

What type of experience is required for this position?

Candidates must have a Bachelor’s degree in Electrical Engineering or related fields with at least 2 years of experience in a pre-and post-sales technical support position, or a High School Diploma/GED with at least 6 years of experience in a similar role.

Is there a requirement for security clearance?

Yes, an active U.S. Government SECRET clearance or the ability to obtain one within 15 months of hiring is required.

What travel requirements are associated with this position?

The role requires 50% travel for meetings, events, and demonstrations.

Are there any physical requirements for this job?

Yes, candidates should be able to lift equipment up to 50 lbs for the setup of demonstrations and testing, and may experience occasional exposure to heat, cold, and allergens while performing tests or demonstrations in the field.

What are the compensation details for this position?

The salary range is $80,000 to $120,000 annually, based on market research and the candidate's experience and qualifications.

Does the company provide benefits?

Yes, the company offers a variety of benefits including medical, dental, and vision coverage, 401K with company match, paid time off, and an Employee Stock Purchase Plan, among others.

Is a background check required for employment?

Yes, all employment is contingent upon the successful clearance of a background check and drug test.

What is the primary role of the Sales Engineer?

The Sales Engineer will provide pre- and post-sales technical support, participate in product demonstrations, support customers at their sites, and help drive future product development.

Can individuals without all preferred skills still apply?

Yes, the company encourages applicants who believe they would be a great addition to the team to apply, even if they do not meet all preferred skills.

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Motorola Solutions

A global leader in public safety & enterprise security, making communities safer & businesses stay productive & secure.

Manufacturing & Electronics
Industry
10,001+
Employees
2011
Founded Year

Mission & Purpose

Motorola Solutions is a global leader in public safety and enterprise security. Our solutions in land mobile radio communications, video security & access control and the command center, bolstered by managed & support services, create an integrated technology ecosystem to help make communities safer and businesses stay productive and secure. At Motorola Solutions, we’re ushering in a new era in public safety and security.