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Sales Executive

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BMW Group

Jan 27

Applications are closed

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development

Requirements

  • Previous experience in a sales or customer service role, demonstrating the ability to achieve targets and build relationships
  • Ability to deliver first-class customer service with energy and enthusiasm
  • A genuine interest in helping customers and contributing to the team’s success
  • Strong organisational skills with the ability to meet deadlines, with excellent attention to detail
  • Exceptional listening and communication skills, focused on understanding customer needs
  • Must hold a Full UK driving licence

Responsibilities

  • Guide customers through a seamless journey, from the initial welcome to negotiation and the handover of their purchased vehicle
  • Actively prospect for new customers via telephone, attend product launches and events and maintain a comprehensive enquiry database
  • Maintain in-depth product knowledge and continuously enhance expertise through manufacturer-led training sessions
  • Recommend suitable add-on products that align with customer needs and preferences
  • Ensure the effective use of customer enquiry management systems for optimal tracking and follow-up
  • Deliver outstanding customer service that fosters loyalty and encourages referrals

FAQs

What are the primary responsibilities of a Sales Executive at Group1 Norwich?

The primary responsibilities include guiding customers through the purchasing process, actively prospecting for new customers, maintaining in-depth product knowledge, recommending suitable add-on products, ensuring effective use of enquiry management systems, and delivering outstanding customer service.

What qualifications do I need to apply for this position?

Applicants should have previous experience in a sales or customer service role, a full UK driving licence, and demonstrate strong organisational, listening, and communication skills.

Is there room for career progression in this role?

Yes, Group1 Norwich offers the right support for sales executives to progress as high as they can aim within the automotive group.

What type of training will I receive?

You will receive manufacturer-led training sessions to enhance your product knowledge and expertise continuously.

Are there any special benefits offered with this job?

Yes, benefits include 33 days’ annual leave, retail discounts, gym discounts, cash healthcare plans, a cycle-to-work scheme, car discounts, a flexible pension scheme, family-friendly policies, a wellbeing programme, and a community volunteering day.

Do I need to have a deep knowledge of automobiles before applying?

While in-depth automotive knowledge is beneficial, what’s most important is a willingness to learn and a genuine interest in helping customers.

What kind of customers will I be working with?

You will be guiding a range of customers through their vehicle purchase journey, ensuring a trusted and outstanding experience.

How can I show my interest in this position?

If you care about delivering great experiences and meet the necessary qualifications, we encourage you to apply.

Is there a performance target for sales executives?

Yes, sales executives are expected to achieve targets and build strong relationships with customers.

What is the company culture like at Group1 Norwich?

Group1 Norwich fosters a supportive and collaborative environment that encourages professional growth and celebrates achievements.

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BMW Group

Automotive
Industry
1-10
Employees

Mission & Purpose

With its four brands BMW, MINI, Rolls-Royce and BMW Motorrad, the BMW Group is the world’s leading premium manufacturer of automobiles and motorcycles and also provides premium financial and mobility services. The BMW Group production network comprises over 30 production sites worldwide; the company has a global sales network in more than 140 countries. In 2023, the BMW Group sold over 2.55 million passenger vehicles and more than 209,000 motorcycles worldwide. The profit before tax in the financial year 2023 was € 17.1 billion on revenues amounting to € 155.5 billion. As of 31 December 2023, the BMW Group had a workforce of 154,950 employees. The success of the BMW Group has always been based on long-term thinking and responsible action. The company set the course for the future at an early stage and consistently makes sustainability and efficient resource management central to its strategic direction, from the supply chain through production to the end of the use phase of all products.

Benefits

  • High Work-Life Balance

    Striking a healthy balance between work and personal life is important to us. It keeps us motivated and productive in the long term and thus contributes to our company's success. We support our employees in this aim: through flexible working time models, with care obligations towards dependents, assistance with child care and provision of services and facilities promoting fitness and health.

  • Paid Holiday

    With our paid holiday, we always have enough time to pursue our wanderlust. Whether we feel like visiting countries abroad or just exploring our homeland, there’s no reason to rush. From our balcony or the mountains to exotic beaches, with the amount of free time we can explore, relax, recharge our batteries and simply enjoy life wherever we are.

  • Flexible Working Time Models and Home Office.

    We give special priority to the needs of women and men who wish to devote more time to the family on a temporary basis and also to employees with care obligations towards dependents. Far beyond the legal requirements the BMW Group offers employees the possibility of working flexibly: e.g. the options range from working from home or flexitime days through non-working shifts.

  • Performance-Related and Above Average Pay.

    As performance is highly valued at the BMW Group, we offer our talents performance-related pay that far exceeds legal and collectively agreed requirements. And holiday pay makes every trip even more enjoyable, but that’s not all by far.

  • Employee Vehicle Programme.

    Discovering that unique go-kart feeling – or simply enjoying sheer driving pleasure: all our colleagues have the opportunity to drive their very own BMW or MINI on particularly attractive terms. This way, for many talents enjoying work already starts on the way to the office. With our vehicle configurator, we can create our dream car according to our own wishes and then buy it at an attractive discount – it’s also possible to finance or alternatively lease it. But that’s not all, as we can also benefit from special conditions on a wide range of used cars.

  • Health Management Programmes.

    We want to keep our talents in the best of health. We have our own company healthcare service, which includes preventative measures, stress management, nutritional advice and health training, such as a cardiac sports group. Our medical officers always have time for us: whenever we need medical advice, we can just drop in. We also provide medical screening, vaccinations as well as first-aid kits before business trips abroad and a lot more.