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Sales Keyholder, PT

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You must be 18+, have a high school degree, 1+ year retail experience, flexible availability, strong communication skills, and the ability to lift 25 lbs. while standing for extended periods.
  • You will lead customer service efforts, coach teammates, manage store operations, drive sales, maintain standards, and ensure a great in-store experience while acting as a keyholder when needed.

Requirements

  • At least 18 years old
  • High school degree or equivalent
  • 1+ year of retail/customer service experience
  • Local language fluency required; basic English is a plus
  • Available to work a flexible schedule; including evenings, weekends, and holidays
  • Knowledgeable of store operations, visual merchandising, stockroom, risk management & safety
  • Moderate knowledge of industry/retail operations and applying this knowledge to create solutions
  • Advanced selling experience and comprehensive industry understanding
  • Ability to bend, squat, reach, climb a ladder and stand for extended periods of time with or without reasonable accommodation
  • Comfortable with or willingness to learn technology (such as hand-held and mobile devices)
  • Strong communication skills
  • Can stand, walk, bend and lift cartons weighing up to 25 lbs./ 12kgs during each work shift with or without accommodation

Responsibilities

  • Ensure all teammates provide great customer service
  • Lead a selling culture and enhance the customer experience
  • Recognize and reward performance
  • Coach, train, and support teammates
  • Manage loss prevention, safety, and audit expectations and results
  • Ensure the store is neat, clean, and well-stocked
  • Open and close the store when necessary
  • Support in driving sales and retail/omni KPI target achievement
  • Act as the leader on duty and consistently models the brand’s Athlete service standards and selling behaviors
  • Provide in-depth information related to a wide portfolio of technical products
  • Partner with rest of store leadership in maintaining standards covering merchandise and floor sets
  • Evaluate store sales and payroll goals using payroll reports and tools; make scheduling adjustments to meet business needs
  • Build Athlete loyalty through in-store experience, using various available applications
  • Effectively communicate with athletes, teammates, and leadership
  • Assume Stock Keyholder responsibilities as necessary
  • Perform other tasks as assigned by management

FAQs

What is the role of a Sales Keyholder at Under Armour?

The Sales Keyholder at Under Armour acts as a right hand to store leaders, driving sales, coaching teammates, and maintaining high energy on the sales floor.

What qualifications are required to apply for this position?

Applicants must be at least 18 years old, have a high school degree or equivalent, and possess over a year of retail/customer service experience.

What are the working hours like for this position?

The role requires availability for a flexible schedule, including evenings, weekends, and holidays.

What type of environment does Under Armour promote for its employees?

Under Armour promotes a high-energy environment where teamwork is valued, and associates can expect opportunities for professional development and advancement.

What kind of benefits does Under Armour offer to part-time associates?

Part-time associates receive generous employee discounts, the chance to participate in contests to win merchandise, work-life assistance programs, and opportunities for professional development.

Is knowledge of technology required for this position?

Yes, the Sales Keyholder should be comfortable with technology and willing to learn how to use devices such as hand-held and mobile tools.

What is the pay range for the Sales Keyholder position?

The pay range for this position is between $16.75 and $18.83 USD per hour.

Does Under Armour have a commitment to diversity and equal opportunity?

Yes, Under Armour is committed to providing an environment of mutual respect and equal employment opportunities to all applicants and teammates regardless of various characteristics protected by law.

What responsibilities does a Sales Keyholder have regarding store operations?

Responsibilities include ensuring excellent customer service, managing loss prevention, maintaining store cleanliness, opening and closing the store, and supporting sales and retail/omni KPI targets.

Is prior management experience required to apply for the Sales Keyholder position?

While management experience is not specifically required, the position is a stepping stone to leadership and may require the ability to coach and support teammates.

Retail & Consumer Goods
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

Under Armour is obsessed with being better, stronger, and more focused than anyone else out there. Our mission: to make athletes better. Our vision: to inspire you with performance solutions you never knew you needed and can’t imagine living without. Our values define and unite us, the beliefs that are the red thread that connect everyone at Under Armour. Our values are rallying cries, reminding us why we’re here, and fueling everything we do. Love athletes We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover. Celebrate the wins We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win. Stand for equality We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent. Act sustainably We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field. Fight on together We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.

Culture & Values

  • Stand for Equality

    We believe sport is the great unifier. We don't sit on the sidelines; we speak up for fairness and equity. We treat each other with respect. We apply different perspectives in our work. We come together as a force for good to serve the communities we represent.

  • Act Sustainably

    We believe our work is not just what we do but how we do it. We work ethically and efficiently to perfect performance while reusing the Earth's resources. We seek new information to develop lasting solutions. We protect our planet for all who now play, and all who will play, on our home field.

  • Fight on together

    We believe strength is built through tackling adversity. We act with an enterprise mindset in the best interest of the Brand. We help each other overcome obstacles. We act with integrity, have honest conversations and grow over mistakes. We approach challenges with positive intent and never quit.

  • Celebrate the wins

    We believe our victories, big and small, bring us together as a team. We celebrate our accomplishments, giving credit where it's due. We take time to have fun. We channel past successes to inspire our next win.

  • Love athletes

    We believe in waking up every morning to make athletes legendary. From the best of the best to the ones just getting started, we put the athlete at the center of everything we do. We create fearlessly with the courage and conviction to defy convention. We innovate by taking bold and smart risks. We show up big where athletes train, compete, and recover.