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Sales Manager

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Encore

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You should have a BS/BA or relevant experience, 1 year in technology/hospitality sales, audiovisual knowledge preferred, and strong communication skills with tech proficiency.
  • You will drive revenue through proactive sales, prepare quotes, collaborate with teams, manage relationships, maintain CRM accuracy, and ensure a healthy sales pipeline.

Requirements

  • · BS/BA or 1+ years of Encore or equivalent experience preferred
  • · 1 year technology sales or hospitality experience preferred
  • · Prior sales experience in audiovisual is a plus
  • · Knowledge of hospitality industry and sales processes preferred
  • · Technical aptitude and computer proficiency required
  • · Strong written and verbal communication skills

Responsibilities

  • Revenue Generation
  • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilising Encore’s sales process and methodology.
  • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through the website, venue booking system, or other sources as assigned.
  • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
  • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
  • Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
  • Relationship Management
  • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
  • Thoroughly research and understand customer history and previous experiences, in order to create more personalised customer experiences.
  • Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
  • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
  • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
  • Sales Accountability
  • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
  • Ensure all known opportunities are in CRM and completely accurate and updated at all times.
  • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
  • Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
  • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.

FAQs

What is the salary range for the Sales Manager position?

The salary range for the Sales Manager position is £40,000-45,000, depending on experience.

Where is the Sales Manager role located?

The Sales Manager role is located in London, UK.

What are the working arrangements for this position?

This is an on-site role.

What benefits are offered to employees?

The company offers a variety of benefits including private healthcare after 12 months of service, employee-supported volunteering, enhanced family leave provisions, and many more.

Who does the Sales Manager report to?

The Sales Manager reports to a Senior Sales Manager, Cluster Sales Manager, or Technical Events Manager.

What are the primary responsibilities of the Sales Manager?

The primary responsibilities include revenue generation, relationship management, and sales accountability related to securing business and enhancing customer experiences.

What type of experience is preferred for this position?

A BS/BA degree or 1+ years of Encore or equivalent experience is preferred, along with technology sales or hospitality experience.

Is prior sales experience in audiovisual necessary?

Prior sales experience in audiovisual is a plus but not required.

What skills are essential for a Sales Manager?

Strong written and verbal communication skills, technical aptitude, and computer proficiency are essential for this position.

How does the company support career development?

The company provides a clearly defined career path along with necessary support for career development.

What technology requirements should I be aware of?

A strong technical aptitude and proficiency in computers are required, along with knowledge about new product/service offerings and emerging technology in the meetings and events sector.

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Encore

The new Encore brings together PSAV, Encore Event Technologies and its family of companies under a new global brand.

Entertainment & Media
Industry
10,001+
Employees
2018
Founded Year

Mission & Purpose

Encore creates memorable experiences that engage and transform organizations. As the global leader for event technology and production services, Encore’s team of creators, innovators and experts deliver real results through strategy and creative, advanced technology, digital, environmental, staging, and digital solutions for hybrid, virtual and in-person events. Encore operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific.