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Sales Manager

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Encore

2mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • London

AI generated summary

  • You should have a BS/BA or 1+ years of related experience, 1 year in tech/hospitality sales, strong communication skills, and tech proficiency. Audiovisual knowledge is a plus.
  • You will drive sales through proactive approaches, prepare quotes, collaborate with teams, maintain customer relationships, update CRM, support event planning, and ensure revenue targets are met.

Requirements

  • · BS/BA or 1+ years of Encore or equivalent experience preferred
  • · 1 year technology sales or hospitality experience preferred
  • · Prior sales experience in audiovisual is a plus
  • · Knowledge of hospitality industry and sales processes preferred
  • · Technical aptitude and computer proficiency required
  • · Strong written and verbal communication skills

Responsibilities

  • Drive Results by soliciting and securing business through a proactive, consultative sales approach, utilising Encore’s sales process and methodology.
  • Effectively prepare and present quotes and proposals in a timely manner to customers, including those submitted through the website, venue booking system, or other sources as assigned.
  • Effectively collaborate with vendors and other departments/divisions of the company to capture and service events.
  • Attend site visits, pre-conference planning meetings, and appropriate venue meetings as necessary to support the customer event experience.
  • Understand event cost structure and incorporates this into solution designs according to established profitability guidelines.
  • Deliver World-Class Service by cultivating and maintaining relationships with customers, venue personnel and various Encore supporting functions and departments.
  • Thoroughly research and understand customer history and previous experiences, in order to create more personalised customer experiences.
  • Value People by attending customer meetings, understanding their goals and responding to their questions, concerns, and challenges.
  • Do the Right Thing by ensuring all customer information is up to date and accurate in the Customer Relationship Management system (CRM) at all times.
  • Actively refer and guide customers through the Encore network, leveraging contacts to secure additional opportunities with existing customers.
  • Maintain a healthy pipeline at all times that ensures achievement of established revenue targets.
  • Ensure all known opportunities are in CRM and completely accurate and updated at all times.
  • See the Big Picture by supporting the sales forecasting efforts at home location, ensuring they are accurate and submitted timely.
  • Learn and adopt all SOPs related to the role and any new initiatives/programs that are implemented.
  • Maintain knowledge of new product/service offerings and emerging technology supporting meetings and events.

FAQs

Is this position on-site or remote?

This is an on-site role located in London, UK.

What is the salary range for the Sales Manager position?

The salary range for this position is £40,000-45,000, depending on experience.

What experience is preferred for this role?

A BS/BA degree or 1+ years of Encore or equivalent experience is preferred, along with at least 1 year of technology sales or hospitality experience.

Is prior sales experience in audiovisual a requirement?

No, but it is considered a plus for the Sales Manager position.

What are the key responsibilities of the Sales Manager?

Key responsibilities include driving revenue generation, managing customer relationships, and maintaining sales accountability.

What skills are necessary for this position?

Strong written and verbal communication skills, technical aptitude, and computer proficiency are required.

How does the Sales Manager support their customers?

The Sales Manager supports customers by guiding them through event experiences and identifying solutions that meet their goals.

What tools does a Sales Manager use to manage customer relationships?

The Sales Manager uses a Customer Relationship Management (CRM) system to ensure all customer information is up to date and accurate.

What is the expected outcome of maintaining a healthy sales pipeline?

Maintaining a healthy pipeline ensures the achievement of established revenue targets.

Does the Sales Manager need to participate in customer meetings?

Yes, the Sales Manager is expected to attend customer meetings to understand their goals and respond to their questions and concerns.

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Encore

The new Encore brings together PSAV, Encore Event Technologies and its family of companies under a new global brand.

Entertainment & Media
Industry
10,001+
Employees
2018
Founded Year

Mission & Purpose

Encore creates memorable experiences that engage and transform organizations. As the global leader for event technology and production services, Encore’s team of creators, innovators and experts deliver real results through strategy and creative, advanced technology, digital, environmental, staging, and digital solutions for hybrid, virtual and in-person events. Encore operates in more than 20 countries across North America, Europe, the Middle East, Australia and Asia Pacific.