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Sales Manager - AutoNation Ford Katy

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AutoNation

30d ago

  • Job
    Full-time
    Senior Level
  • Customer Relations
    Sales & Business Development
  • Katy

AI generated summary

  • You should have a high school diploma, eCommerce automotive sales experience, leadership skills, goal achievement ability, strong communication, organization, tech-savviness, and a valid driver's license.
  • You will lead the sales team, engage with e-leads, manage customer transitions, negotiate with customers, appraise trade-ins, oversee inventory, and analyze performance to drive results.

Requirements

  • High School diploma or equivalent
  • Proven success in eCommerce automotive sales
  • Proven leadership ability to mentor and train others
  • Ability to set and achieve targeted goals
  • Ability to drive an exceptional Customer experience
  • Demonstrated communication and interpersonal skills
  • Organization and follow-up skills
  • Experience and desire to work with technology
  • Valid in-state driver’s license and have and maintain an acceptable, safe driving record

Responsibilities

  • Leading yourself and the team in a way that supports AutoNation’s Vision and Mission
  • Setting a clear vision and goals for the sales team to achieve targeted performance in new and used vehicle sales and profit
  • Engaging and motivating the team to achieve key goals, performance expectations and AutoNation best practice processes
  • Driving the business through a high-level of involvement in the day-to-day operations
  • Ensuring that e-leads are handled timely, answering questions, providing information and ideally setting an appointment for a visit to the store
  • Manage the follow-up with e-leads to assist them as needed through their research phase until ready for a vehicle purchase
  • Ensure Customers are transitioned effectively from phone and internet contact to their in-store experience
  • Managing the negotiation process with Sales Associates ensuring that customers understand their vehicle purchase options and pricing
  • Appraising vehicles for trade
  • Managing all three areas of customer traffic: Showroom, E-Commerce, and Phones
  • Partnering with General Manager and/or General Sales Manager to plan and manage new and used vehicle inventory
  • Assisting in managing controllable expense elements for the New and Used Vehicle Departments
  • Analyzing the business to determine shortfalls and developing action plans to improve performance

FAQs

What is the primary responsibility of the Sales Manager - e-Commerce position at AutoNation Ford Katy?

The primary responsibility is to lead a sales team to create an exceptional experience for customers, focusing on selecting, training, coaching, and developing e-Commerce Sales Associates to drive performance and increase market share.

What are the day-to-day responsibilities of the Sales Manager?

The day-to-day responsibilities include setting clear goals for the sales team, engaging and motivating team members, managing e-leads and customer transitions, overseeing negotiations, appraising vehicles for trade, and analyzing business performance to develop action plans.

What qualifications are required for this position?

The requirements include a high school diploma or equivalent, proven success in eCommerce automotive sales, leadership ability, goal-setting skills, exceptional customer service skills, communication, and organizational skills, as well as a valid driver's license and acceptable driving record.

What are the opportunities for career growth in this role?

Career growth opportunities include positions such as Used Vehicle Manager and Financial Services Director after demonstrating success in the Sales Manager role.

How is the performance of a Sales Manager measured?

Performance is measured by targeted e-lead conversions, unit sales and gross profit, associate retention, and customer satisfaction index.

What benefits and perks does AutoNation offer to its employees?

AutoNation offers competitive compensation, 401k matching, health insurance plans, associate purchase programs, access to discounts through YouDecide, and participation in the DRVPNK mission to support cancer research.

What type of work culture can employees expect at AutoNation?

Employees can expect an inclusive culture with a diverse leadership team that fosters innovation, teamwork, and a commitment to making a positive impact in the automotive industry.

Is prior experience in the automotive industry necessary for this position?

While prior experience in the automotive industry is beneficial, proven success in eCommerce automotive sales is required.

Can I apply even if I do not meet all the qualifications listed?

Yes, AutoNation encourages applications from candidates who are passionate about making a positive impact, even if they do not meet every requirement.

Is there a focus on technology in this role?

Yes, there is an experience and desire to work with technology, as the Sales Manager will manage e-commerce sales and operations.

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AutoNation

Manufacturing & Electronics
Industry
10,001+
Employees
1996
Founded Year

Mission & Purpose

As America’s most admired automotive retailer, AutoNation is transforming the automotive industry through its bold leadership, innovation, and comprehensive brand extensions. We are committed to hiring driven, diverse Associates and supporting them in growing their career within AutoNation. We offer paid training, competitive pay & benefits, and a culture that believes in investing in our Associates’ professional futures. With over 300 locations from coast to coast, AutoNation has an opportunity for you. We’ve sold over 14 million vehicles, the first automotive retailer to reach this milestone. Our success is driven by our commitment to delivering an excellent Customer experience through customer-focused sales and service processes. We believe deeply in giving back, and every car we sell helps to raise cancer research and treatment awareness with a Pink Plate. We have proudly raised over $40 million dollars to drive out cancer, create awareness, and support critical research. Join us as we pave the way to moving our company, our communities, and our industry forward. Apply today at a location near you or wherever you dream the road will take you.