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Sales Operations Executive

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TD SYNNEX

2mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Milton Keynes

AI generated summary

  • You need strong attention to detail, be process-driven, customer-focused, organized, good at time management, numerate, and possess excellent communication and customer relations skills.
  • You will load orders, support sales activities, prioritize tasks, resolve customer queries, build relationships with sales teams, and escalate issues to the Sales Manager promptly.

Requirements

  • Strong attention to detail
  • Process driven & results orientated
  • Customer focused
  • Excellent organisational skills
  • Effective time management and prioritising skills
  • Numerate
  • Excellent communication skills
  • Excellent customer relations skills

Responsibilities

  • Daily order loading including any electronic order processing.
  • Supporting all aspects of the sales activity to help the business achieve both team and company targets.
  • Prioritising own tasks to ensure agreed deadline or SLA is achieved.
  • Ownership of customer queries in an efficient and professional manner to an early resolution.
  • Developing strong relationships with Internal Sales.
  • Escalating any issues in a timely manner to the Sales Manager.

FAQs

What is the role of a Sales Operations Executive at TD SYNNEX?

The Sales Operations Executive is responsible for providing excellent customer experience through the accurate and timely processing of sales orders, assisting the internal sales function, and developing strong relationships with internal sales teams.

What are the key responsibilities of this position?

Key responsibilities include daily order loading, supporting sales activities, prioritizing tasks to meet deadlines, handling customer queries efficiently, and escalating issues to the Sales Manager when necessary.

What skills and experience are required for this role?

Candidates should have strong attention to detail, be process-driven and results-oriented, customer-focused, possess excellent organizational and time management skills, be numerate, and have strong communication and customer relations skills.

What kind of work environment does TD SYNNEX promote?

TD SYNNEX promotes a value-based culture that emphasizes inclusion, collaboration, integrity, and excellence, creating a supportive work environment where every voice is valued.

Are there opportunities for career growth at TD SYNNEX?

Yes, TD SYNNEX offers formal programs on leadership and professional development along with additional on-demand courses to help accelerate career paths.

What benefits does TD SYNNEX provide?

Benefits include a comprehensive healthcare package, holiday purchase scheme, increased holiday entitlement with service, enhanced maternity and family leave, a hybrid working environment, and an Employee Assistance Programme.

How does TD SYNNEX support diversity and inclusion?

TD SYNNEX is committed to diversity and inclusion by valuing every voice, providing equal opportunities, and promoting practices that foster a diverse workforce.

Can I apply even if I don't meet every single requirement?

Yes, you are encouraged to apply even if you don’t meet every single requirement, as TD SYNNEX values diverse backgrounds and experiences.

Is assistance available for individuals with disabilities during the recruitment process?

Yes, TD SYNNEX is a Disability Confident employer and is committed to providing reasonable adjustments throughout the recruitment process and in the workplace as needed.

What is the focus on environmental sustainability at TD SYNNEX?

TD SYNNEX is passionate about the environment and has achieved a 19.2% reduction in energy consumption in its UK offices year-on-year, contributing to a lower carbon footprint.

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TD SYNNEX

Consulting
Industry
10,001+
Employees

Mission & Purpose

We’re TD SYNNEX (NYSE: SNX), a leading distributor and solutions aggregator for the IT ecosystem. We’re 22,000 of the IT industry’s best and brightest, who share an unwavering passion for bringing compelling technology products, services and solutions to the world. We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities. At our core, we’re a company that cares. We care about our partners, our co-workers, our investors and the world around us. And we’re committed to being a diverse, inclusive employer of choice and a good corporate citizen.