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Sales Operations, Go to Market (GTM) Sales Operations, Go to Market (GTM) Sales Operations

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Amazon

18d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Data
  • London

AI generated summary

  • You should have 5+ years in sales operations, CRM experience, strong Excel skills, process implementation experience, and a relevant degree. Knowledge of data analytics for driving sales is essential.
  • You will implement sales processes, maintain pipeline data, optimize AI tools, analyze performance, prepare business reviews, drive training, and resolve operational issues for improved sales efficiency.

Requirements

  • Experience with sales CRM tools such as Salesforce or similar software
  • Experience using Microsoft Excel to manipulate and analyze data
  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent
  • 5+ years of sales operations or equivalent experience
  • Experience defining, refining and implementing sales processes, procedures and policies or equivalent
  • Experience conducting sophisticated and creative analysis of complex data and translate the results into actionable deliverables, messages, and presentations
  • Experience working within a high-growth, technology company
  • Experience in finance, business management and sales operations
  • Bachelor's degree in Business Administration, Finance, Economics, Computer Science, Engineering, or related field
  • Experience working within a high-growth, technology company
  • Bachelor's degree or equivalent, or experience using data and analytics to drive sales strategy and results
  • Experience using data and analytics to drive sales strategy and results

Responsibilities

  • Supports implementation of standardized sales processes and metrics, including KPI definitions and goal cascades, to support operational effectiveness. This may include determining sales territories and quotas for sales teams.
  • Maintains and supports pipeline qualification, attribution, to ensure proper distribution, and resolves attribution escalations to ensure accurate financial reporting.
  • Supports AI-human collaboration in the sales process, and manages and optimizes AI sales intelligence tools and automated customer/partner interaction systems
  • Maintains sales tools data quality to ensure accurate reporting and forecasting
  • Implements sales workflows and automation to streamline process and improve seller efficiency
  • Conducts sales performance analysis on win/loss data, conversion rates, goal attainment, and/or forecast accuracy to identify potential risks.
  • Prepares and drives regular business reviews with insights on pipeline health, performance trends, and operational efficiency.
  • Contributes to sales tools training and adoption initiatives to improve utilization and productivity.
  • Contributes to cross-functional projects to improve sales efficiency and processes.
  • Drives escalations, gap-to-green, and/or other issues to resolution.

FAQs

What is the main focus of the Sales Operations Lead role at AWS?

The main focus of the Sales Operations Lead role is to support data-driven decision-making and operational excellence for the WWSO organization, particularly in areas like Core Services, Advanced Compute, and EAMM pillars.

What types of tools and systems will the Sales Operations Lead be working with?

The Sales Operations Lead will work with sales CRM tools such as Salesforce, AI sales intelligence tools, and various sales workflow automation systems.

What are some key responsibilities of the Sales Operations Lead?

Key responsibilities include implementing standardized sales processes and metrics, analyzing sales performance data, conducting sales performance analysis, and optimizing AI-driven tools to enhance sales productivity.

What qualifications are required for this position?

Required qualifications include 5+ years of sales operations experience, experience with sales CRM tools, proficiency in Microsoft Excel for data manipulation, and experience in defining and implementing sales processes.

Are there preferred qualifications for this role?

Yes, preferred qualifications include experience working within a high-growth technology company, a Bachelor's degree in relevant fields, and experience in finance or business management.

Does AWS support diversity in its hiring process?

Yes, AWS is committed to building a diverse workforce and encourages candidates from various backgrounds to apply.

What opportunities for career growth does AWS offer?

AWS offers continuous knowledge-sharing, mentorship, and resources to support career advancement and development into better-rounded professionals.

Is there a focus on work-life balance at AWS?

Yes, AWS values work-life harmony and strives for flexibility in the workplace to support employees’ well-being both at work and at home.

What kind of analysis will the Sales Operations Lead perform?

The Sales Operations Lead will conduct sophisticated analysis on sales performance data, including win/loss data, conversion rates, and forecast accuracy to identify trends and potential risks.

Will the Sales Operations Lead be involved in training initiatives?

Yes, the Sales Operations Lead will contribute to sales tools training and adoption initiatives to improve utilization and productivity among sales teams.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.