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Sales Representative

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  • Job
    Full-time
    Junior Level
  • Customer Relations
    Sales & Business Development
  • Seattle

Requirements

  • Must be at least 18 years of age.
  • Must have a valid state issued driver's license.
  • Must be legally authorized to work in country of employment without sponsorship for employment visa status.
  • Must have a high school diploma or equivalent.
  • 1+ years business to business sales experience.
  • Ability to travel (overnight) as needed.
  • Ability to maintain a discipline in pre-call planning daily and monthly activity to ensure time is maximized and the territory plan is being executed.
  • 1+ years of proven success in conducting outside sales calls on commercial and wholesale accounts to build new business and increase existing business.
  • 1+ years of wholesale customer service skills, including problem solving and handling customer complaints within lines of authority and manage process to resolution.
  • Knowledge of the metal and plastic coatings market.
  • Ability to identify specific metal and plastic coatings users, knowledge of liquid and powder coatings used in this marketplace, and applications of these coatings as well as surface preparation used on these substrates.
  • Excellent verbal and written communication skills required to effectively communicate and influence specifiers and asset owners.
  • 50% or more.

Responsibilities

  • Achieve or exceed sales budget.
  • Increase gallon growth.
  • Grow opportunity account sales.
  • Collect reliable customer/territory information and estimate individual customer potential.
  • Conduct competitive product testing and comparisons to S-W and identify current competitors’ strengths and weaknesses and S-W’s competitive advantage.
  • Develop territory market development plan and obtain approval.
  • Develop a strategy to sell target customers and identify items or product categories that require specific attention in support of this strategy.
  • Determine where customer is in the overall selling process and what steps are necessary to move the process along.
  • Conduct product demos to support the selling process.
  • Access product/technical information to support customers’ application requirements.
  • Complete required call and expense reports on a timely basis.
  • Identify sources of sales leads and follow through on leads provided by store/Facility personnel as appropriate.
  • Understand servicing store/Facility’s strengths and weaknesses and communicate effectively with staff members to ensure that commitments made are within the store’s capabilities.
  • Identify products and quantities that must be carried in inventory to support customer needs and communicate this to store/Facility.
  • Identify potential problems and work with Store/Facility Manager to resolve.
  • Handle customer complaints within lines of authority and manage process to resolution.
  • Assist Store/Facility Manager in resolution of product supply problems.
  • Service existing accounts to insure continued loyalty.

FAQs

What is the primary responsibility of a Sales Representative at Sherwin-Williams?

The primary responsibility of a Sales Representative is to achieve or exceed sales budgets, increase gallon growth, and grow opportunity account sales.

What are the basic qualifications required for this position?

The basic qualifications include being at least 18 years of age, having a valid state issued driver's license, being legally authorized to work without sponsorship, and possessing a high school diploma or equivalent.

Is previous sales experience required for this position?

Yes, a minimum of 1+ years of business-to-business sales experience is required, along with demonstrated success in conducting outside sales calls.

What type of travel is expected in this role?

The role requires the ability to travel 50% or more, including overnight travel as needed.

Are there any preferred qualifications for this position?

Yes, preferred qualifications include knowledge of the metal and plastic coatings market, understanding of coating applications, and excellent verbal and written communication skills.

How does Sherwin-Williams support employee health and well-being?

Sherwin-Williams supports employee health and well-being through a wide range of world-class benefits designed to enhance your health, including retirement plans, health care, and total well-being programs.

What is the company's stance on equal employment opportunity?

Sherwin-Williams is proud to be an Equal Employment Opportunity employer and does not discriminate based on various protected characteristics.

Can you explain the sales process expectations for this role?

Sales Representatives are expected to determine where the customer is in the selling process, conduct product demos, access technical information, and service existing accounts to ensure continued loyalty.

What types of customer complaints may the Sales Representative need to handle?

The Sales Representative may handle customer complaints within their line of authority and manage the process to resolution, working closely with the Store/Facility Manager as needed.

Where can I find more information about the benefits offered to employees?

You can find more information about the benefits offered at Sherwin-Williams by visiting http://www.myswbenefits.com/ and clicking on "Candidates."

Discover a career where you can Let Your Colors Show.

Manufacturing & Electronics
Industry
10,001+
Employees

Mission & Purpose

Sherwin-Williams is a company that operates in the paint and coatings industry, providing a wide range of products for residential, commercial, and industrial applications. The company's primary focus is on manufacturing and selling paints, coatings, and related products, including stains, varnishes, and surface preparation materials. Sherwin-Williams' overarching goal is to be a leading provider of quality coatings, offering innovative and sustainable solutions to protect and enhance surfaces. Their purpose revolves around providing customers with high-performance products, expert advice, and colour solutions to meet their painting and coating needs. Through their products and services, Sherwin-Williams aims to contribute to the aesthetics, durability, and sustainability of various structures and surfaces.

Benefits

  • (401(k) Plan) allows you to save money from your paycheck and earn employer matching contributions as a future source of income for retirement. It also allows you to become a shareholder of the Company and participate in its growth

  • Medical, dental and vision coverage

  • Life and accidental death and dismemberment (AD&D) insurance

  • The Balance 4 Well-Being program provides the opportunity to take online health reviews, receive health coaching, participate in online challenges and more

  • The Flu Shot Program pays for your annual flu shot each fall for you and your family