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Sales/Revenue Operations Analyst

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Rapid7

2mo ago

  • Job
    Full-time
    Mid Level
  • Data
    Business, Operations & Strategy
  • Reading

AI generated summary

  • You must have 3+ years in sales or revenue operations, strong Salesforce and Excel skills, experience with analytics tools, and excellent communication and problem-solving abilities.
  • You will analyze data for strategic decisions, support reporting and forecasting, improve workflows in SFDC and Tableau, create dashboards, conduct analyses, and assist in planning activities.

Requirements

  • Previous experience as an analyst in Sales Operations, Revenue Operations or Business Operations in a tech company is a must. Experience within the SaaS industry is a plus
  • BA/BS degree in business or related field preferred
  • 3+ years of Salesforce.com experience and advanced Excel/Google Sheets skill is required. Salesforce certification or Lightning experience a plus
  • Experience with Tableau, PowerBI or similar analytics platform
  • Excellent analytical and problem solving skills, combined with strong business judgment and ability to present analysis in a clear and compelling manner
  • Experience working in a high-growth, performance and deadline driven environment
  • Results oriented with strong attention to detail and the ability to prioritise multiple objectives and projects whilst holding themselves and others accountable to achieve meaningful outcomes
  • Curiosity to learn and be challenged with a can do attitude
  • A team player who collaborates effectively both cross functionally and as part of a high performing team
  • Excellent interpersonal, verbal, and written communication skills required
  • Core Value Embodiment: Embody our core values to foster a culture of excellence that drives meaningful impact and collective success

Responsibilities

  • Collaborate cross-functionally to provide in-depth business analytics that informs planning and other strategic decisions, and helps Rapid7 Go to Customer organisation maximise productivity
  • Support the GTC rhythm of business reporting including regular weekly, monthly, and quarterly reports; forecast calls; pipeline build tracking etc.
  • Drive improvement of business processes by partnering with our SFDC & Tableau platform owners and admins to improve and refine workflows to meet users’ needs
  • Create customised, intricate dashboards and automated reporting tools related to sales and customer success performance metrics
  • Develop ad-hoc and proactive analyses, rooted in Salesforce & Tableau/Snowflake data, that provide actionable insights
  • Partner with IT teams to understand new capabilities available in Salesforce, Tableau and Clari to train GTC representatives to use these capabilities
  • Assist with key sales and customer success planning activities during planning and budgeting cycle

FAQs

What is the primary focus of the Sales/Revenue Operations Analyst role at Rapid7?

The primary focus of the Sales/Revenue Operations Analyst role is to enhance operational efficiency and performance of the Sales and Go To Market (GTM) teams by analyzing performance metrics, optimizing business processes and systems, and supporting revenue growth strategies.

What experience is required for this position?

The position requires previous experience as an analyst in Sales Operations, Revenue Operations, or Business Operations in a tech company, with 3+ years of Salesforce.com experience. Experience within the SaaS industry is a plus.

What analytical tools will I be expected to use in this role?

You will be expected to use Salesforce, Tableau, and other analytics platforms for creating dashboards, reports, and conducting in-depth business analyses.

Is a specific educational background preferred for this role?

Yes, a BA/BS degree in business or a related field is preferred.

What kind of environment will I be working in?

You will be working in a high-growth, performance, and deadline-driven environment that values analytical skills and collaboration.

Will I need to collaborate with other teams?

Yes, collaboration with sales leadership, cross-functional teams, and key stakeholders across the company is a significant aspect of this role.

What kind of reporting responsibilities will I have?

You will support the GTC rhythm of business reporting, which includes preparing regular weekly, monthly, and quarterly reports, forecast calls, and pipeline tracking.

Are there opportunities for professional development and learning in this role?

Yes, there will be opportunities to learn about new capabilities in Salesforce, Tableau, and Clari, and to share this knowledge with GTC representatives.

What qualities should a successful candidate possess?

A successful candidate should possess excellent analytical and problem-solving skills, strong business judgment, attention to detail, the ability to prioritize multiple projects, and effective communication skills.

How does this role contribute to Rapid7's mission?

This role supports Rapid7’s mission by providing insights and recommendations that drive sales and customer success performance, helping the company maintain a secure digital world for its customers and communities.

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Rapid7

Technology
Industry
1001-5000
Employees
2000
Founded Year

Mission & Purpose

Organizations around the globe rely on Rapid7 technology, services, and research to securely advance. The visibility, analytics, and automation delivered through our Insight cloud simplifies the complex and helps security teams reduce vulnerabilities, monitor for malicious behavior, investigate and shut down attacks, and automate routine tasks.