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Sales - Sales Adviser

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schuh

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Oxford

AI generated summary

  • You don't need prior experience, but customer service or retail experience is a plus. Full training will be provided.
  • You will deliver top customer service, manage stock, assist with fittings, process payments, maintain store standards, and support opening/closing procedures while meeting KPIs and targets.

Requirements

  • Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

Responsibilities

  • Delivering the highest level of customer service possible to both child and their parent/guardian
  • Offering our free measure and fitting service to our little customers
  • Providing in depth product knowledge
  • Striving to meet KPIs and personal targets
  • Processing payments, customer orders and reservations
  • Stock management and shop floor merchandising
  • Maintaining high standards both on shop floor and in back areas
  • Assisting with opening/shutdown procedures

FAQs

What are the main responsibilities of a Sales Adviser at Oxford Kids?

The main responsibilities include delivering high levels of customer service, offering measurement and fitting services, providing product knowledge, meeting KPIs, processing payments and orders, managing stock and merchandising, maintaining shop standards, and assisting with opening and shutdown procedures.

Is previous experience required for this role?

Previous experience is not essential; however, customer service and/or retail experience is preferred. Full training will be provided for the role.

What employee benefits are offered?

Employee benefits include up to 40% product discount, an annual 100% discount for work shoes, up to 29 days holiday, flexible working hours, access to a perk platform, innovative pay management options, employee assistance programmes, a pension scheme, and hourly rates that match or exceed the national minimum wage for your age.

Will I receive time off for my birthday?

Yes, you will receive your birthday off to celebrate you!

How can I request reasonable adjustments during the hiring process?

You can let our talent team know of any adjustments needed during the hiring process by contacting them directly.

How does schuh promote diversity and inclusion?

At schuh, we embrace diversity and promote inclusivity by empowering our people to be themselves and ensuring that all colleagues and customers are treated fairly regardless of their backgrounds, beliefs, and communities.

How quickly will my application be reviewed?

Our Talent Acquisition Team will work as quickly as possible to review your application. If you have questions in the meantime, you can reach out to talent@schuh.co.uk for additional information.

What is the work environment like at schuh?

The work environment at schuh is focused on high standards of customer service, teamwork, and support for employee wellbeing, with a commitment to diversity, equality, and inclusion.

Are flexible working hours available?

Yes, we offer flexible working hours and contracts that can be tailored to suit your needs.

Does schuh offer a pension scheme?

Yes, schuh provides a pension scheme to help you save for your future.

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schuh

You do you and schuh does shoes.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1981
Founded Year

Mission & Purpose

Born in Edinburgh in 1981, schuh was launched with a name that no one could pronounce; shoes that no one liked and and a retail experience that no one had seen before. We were different. Our early success was down to celebrating those differences and shaking up the conventional ‘shoe shop’ by challenging the carpeted shop floor, 50 shades of brown, and the toe-pinching world of family run shoe shops. schuh wasn’t a shoe shop, it was a fashion store that sold shoes. The volume of stock and the variety of colours packed into the smallest spaces created something previously never seen in the footwear market. People soon knew how to pronounce the name, they started loving our shoes and the opportunity to express themselves through what they put on their feet. Fast forward a few years and we have stores throughout the UK, Ireland and the Channel Islands with a phenomenal online business. What hasn’t changed is our independent spirit, our belief and doing things differently and allowing everyone to express themselves through their shoes. schuh is now recognised as one of the most loved and most innovative retailers around and that’s thanks to all the great people that make us, schuh.