FAQs
What are the working hours for the Sales Adviser position?
The Sales Adviser position requires full flexibility to work both weekdays and weekends.
Is previous experience necessary for this role?
Previous experience is not essential; however, customer service and/or retail experience would be preferable. Full training will be provided for the role.
What kind of training will be provided?
Full training covering the responsibilities and duties of the Sales Adviser role will be given to all new employees.
What are the salary rates for this position?
The hourly rates will match or exceed the national minimum wage for your age.
What benefits do employees receive?
Employees are eligible for up to 40% product discount, an annual 100% discount for work shoes, up to 29 days holiday, flexible working hours, and access to various employee benefits.
How does the holiday entitlement increase over time?
Employees start with up to 29 days holiday (including bank holidays), which increases to 34 days after three years of service.
Is there a support system for employee well-being?
Yes, employees have access to an Employee Assistance Programme that supports their well-being through resources, helplines, and Virtual GP services.
Does schuh promote inclusivity and diversity in the workplace?
Yes, schuh is committed to embracing diversity and promoting inclusivity, ensuring that all colleagues and customers are treated fairly.
What should I do if I need adjustments during the hiring process?
If you need any reasonable adjustments due to disabilities or health conditions, please inform our talent team during the hiring process.
Who can I contact if I have questions about the job application?
You can contact our Talent Acquisition Team at talent@schuh.co.uk for any questions or additional information regarding your application.

