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Sales - Sales Adviser

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schuh

22d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Truro

AI generated summary

  • You must be fully flexible to work weekdays and weekends. Experience isn’t essential, but customer service or retail experience is preferred. Full training will be provided.
  • You will provide exceptional customer service, meet targets, process transactions, manage stock, maintain shop standards, and assist with opening and closing procedures.

Requirements

  • Candidates must be fully flexible to work both weekdays and weekends.
  • Previous experience is not essential, however customer service and/or retail experience would be preferable. Full training will be given for the role.

Responsibilities

  • Delivering the highest level of customer service possible, greeting and approaching customers and providing in depth product knowledge
  • Striving to meet KPIs and personal targets
  • Processing payments, customer orders and reservations
  • Stock management and shop floor merchandising
  • Maintaining high standards both on shop floor and in back areas
  • Assisting with opening/shutdown procedures

FAQs

What are the working hours for the Sales Adviser position?

The Sales Adviser position requires full flexibility to work both weekdays and weekends.

Is previous experience necessary for this role?

Previous experience is not essential; however, customer service and/or retail experience would be preferable. Full training will be provided for the role.

What kind of training will be provided?

Full training covering the responsibilities and duties of the Sales Adviser role will be given to all new employees.

What are the salary rates for this position?

The hourly rates will match or exceed the national minimum wage for your age.

What benefits do employees receive?

Employees are eligible for up to 40% product discount, an annual 100% discount for work shoes, up to 29 days holiday, flexible working hours, and access to various employee benefits.

How does the holiday entitlement increase over time?

Employees start with up to 29 days holiday (including bank holidays), which increases to 34 days after three years of service.

Is there a support system for employee well-being?

Yes, employees have access to an Employee Assistance Programme that supports their well-being through resources, helplines, and Virtual GP services.

Does schuh promote inclusivity and diversity in the workplace?

Yes, schuh is committed to embracing diversity and promoting inclusivity, ensuring that all colleagues and customers are treated fairly.

What should I do if I need adjustments during the hiring process?

If you need any reasonable adjustments due to disabilities or health conditions, please inform our talent team during the hiring process.

Who can I contact if I have questions about the job application?

You can contact our Talent Acquisition Team at talent@schuh.co.uk for any questions or additional information regarding your application.

You do you and schuh does shoes.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1981
Founded Year

Mission & Purpose

Born in Edinburgh in 1981, schuh was launched with a name that no one could pronounce; shoes that no one liked and and a retail experience that no one had seen before. We were different. Our early success was down to celebrating those differences and shaking up the conventional ‘shoe shop’ by challenging the carpeted shop floor, 50 shades of brown, and the toe-pinching world of family run shoe shops. schuh wasn’t a shoe shop, it was a fashion store that sold shoes. The volume of stock and the variety of colours packed into the smallest spaces created something previously never seen in the footwear market. People soon knew how to pronounce the name, they started loving our shoes and the opportunity to express themselves through what they put on their feet. Fast forward a few years and we have stores throughout the UK, Ireland and the Channel Islands with a phenomenal online business. What hasn’t changed is our independent spirit, our belief and doing things differently and allowing everyone to express themselves through their shoes. schuh is now recognised as one of the most loved and most innovative retailers around and that’s thanks to all the great people that make us, schuh.