FAQs
What is the duration of the job for the Sales Adviser position?
The position is temporary and specifically for Boxing Day, 26th December 2025.
What are the required working hours for this role?
Candidates must be available to work on Boxing Day; specific working hours will be communicated during scheduling.
Is previous retail or customer service experience necessary?
Previous experience is not essential; however, customer service and/or retail experience would be preferable. Full training will be provided.
What customer service expectations are there for the role?
You will be delivering the highest level of customer service possible to both children and their parents/guardians.
Will I receive training for this position?
Yes, full training will be given for the role.
What kind of discounts can employees expect?
Employees can receive up to 40% product discount for themselves and their loved ones, as well as an annual 100% discount up to the value of £75 / €90 for shoes to wear to work.
Are there any holiday benefits for employees?
Yes, you can earn up to 29 days of holiday (including bank holidays), which increases to 34 days after three years of service, plus you also get your birthday off to celebrate.
What support is available for employee wellbeing?
There is an employee assistance program offering resources, helplines, and Virtual GP services to support your wellbeing.
Can I manage my wages as I earn them?
Yes, you can manage, save, and access your wages as you earn them to get paid your way.
What is schuh's commitment to diversity and inclusion?
At schuh, we embrace diversity and promote inclusivity, empowering our people to be themselves and ensuring fair treatment for colleagues and customers from all backgrounds, beliefs, and communities.