FAQs
What is the main focus of the Sales Advisor role at New Look?
The main focus of the Sales Advisor role is to implement the ultimate shopping experience for customers, ensuring they receive the highest level of service and want to return to the store.
What are the core values that New Look employees are expected to live by?
Employees are expected to live by the core values of playing to win, being customer obsessed, working as one team, and understanding that it starts with individual accountability.
Is previous experience in retail required for this role?
While previous experience in retail is beneficial, New Look encourages all candidates to apply, even if their work history does not meet all the requirements.
What kind of training and development opportunities are provided?
New Look offers tailor-made development plans through their Online Academy, as well as support from Store Managers to help employees improve their performance and progress in their careers.
How does New Look approach work schedules for their employees?
New Look prides itself on being a flexible employer, offering various work patterns and is open to discussing specific scheduling needs with candidates.
What emphasis does New Look place on diversity and inclusion?
New Look celebrates inclusion and diversity in everything they do and is proud of their inclusive culture that embraces shared purposes, behaviors, and values.
What personality traits are desired in a candidate for the Sales Advisor position?
Ideal candidates should be passionate about customer service, have a keen eye for the latest fashion trends, and be able to inspire customers to express their unique style.
What is expected of employees regarding customer service?
Employees are expected to create a relaxed, friendly, and customer-focused experience, ensuring that customers feel valued and are able to express their style comfortably.
Can I apply if I don’t meet all the listed requirements?
Yes, New Look encourages all individuals who believe they would be a good fit for the role to apply, regardless of whether they meet all the specific requirements.
What kind of fashion experience does New Look aim to provide?
New Look aims to provide an accessible and enjoyable shopping experience that allows customers to look good and express themselves through the latest fashion trends.