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Sales Strategy & Operations Associate

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Patreon

24d ago

  • Job
    Full-time
    Senior Level
  • Sales & Business Development
    Marketing
  • San Francisco

AI generated summary

  • You need 5+ years in sales/marketing ops, strong SQL skills for data analysis, excellent communication, organization, and a passion for creator culture, with direct creator experience a plus.
  • You will strategize creator opportunities, experiment with messaging, report key metrics, communicate findings, and optimize processes for the inbound acquisition funnel.

Requirements

  • 5+ years of experience in sales/marketing operations roles
  • Data-tracking and reporting: Experience in using SQL and visualization tools for analysis and reporting (python experience is nice to have)
  • Communication: Excellent written and verbal skills, effective at facilitating open and sometimes difficult community/customer conversations with a positive, solutions-oriented outlook.
  • Organized and detail-oriented: Able to sequence tasks and manage time effectively.
  • Superfan of creator and internet culture: Direct experience with creators or as a creator is a nice-to-have

Responsibilities

  • Creator Strategy - Work with the Inbound Acquisition lead and cross-functional teams to identify strategic opportunities across all stages of the creator journey
  • Experimentation - Work with Design, PMM and Creator Acquisition teams to create and test different email copies that help identify what messaging work best
  • Reporting - Work with the Inbound Acquisition Lead to set up reporting of key metrics for the inbound funnel
  • Communication - Summarize and publish key findings from a study to relevant audiences. Make a Stop / Start / Pause / Modify decision based on the findings
  • Optimization - Work on continuously identifying areas of opportunity to streamline and optimize processes

FAQs

Do we support remote work?

Yes, we support remote work but in a hybrid format, requiring employees to be in the office two days per week.

What is the expected salary range for this role?

The expected salary range for this role varies based on location and level, and the final offer will be based on the candidate's experience, skills, competencies, and geographic location.

How many years of experience are required for this position?

This position requires a minimum of 5+ years of experience in sales or marketing operations roles.

Is experience with SQL necessary for this role?

Yes, experience in using SQL and visualization tools for analysis and reporting is essential for this role.

What kind of culture does Patreon promote?

Patreon promotes a culture that puts creators first, emphasizes craftsmanship, values collaboration, and focuses on perseverance and learning.

Is direct experience with creators necessary for the role?

Direct experience with creators or as a creator is a nice-to-have but not strictly necessary.

What benefits does Patreon offer?

Patreon offers a competitive benefits package including salary, equity plans, healthcare, flexible time off, company holidays, commuter benefits, lifestyle stipends, learning and development stipends, parental leave, and a 401k plan with matching.

Where are the office locations for this role?

This role is based in either San Francisco or New York.

Do you encourage applicants who may not meet all qualifications to apply?

Yes, we encourage applicants to apply even if they do not meet every bullet point outlined in the job description, especially if they are passionate about our mission and values.

Can accommodations be made during the interview process?

Yes, if you need a reasonable accommodation during the interview process, you can let us know via email at accomodations@patreon.

Creativity powered by membership.

Technology
Industry
201-500
Employees
2013
Founded Year

Mission & Purpose

Patreon is the best place for creators to build community with their biggest fans, share exclusive work, and turn their passions into lasting creative businesses. Hundreds of thousands of video creators, podcasters, musicians, writers, game developers, and more are achieving creative and financial freedom doing what they love on Patreon, powered directly by fans who love what they do. Our endgame? A future where creators are in control, and real community thrives.