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Sales - Supervisor

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New Look

Oct 31, 2024

Applications are closed

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Cambridge

Requirements

  • You will have an eye for the latest trends, and champion our customers to express their own unique style.
  • You will be passionate about service and creating a relaxed, friendly and customer focussed experience.
  • You will have previous retail management experience, gained from a fast-paced environment with a track record of delivering results through a team.

Responsibilities

  • As a Supervisor with New Look, you will work with your Store Manager to implement the ultimate shopping experience for our customers, ensuring they are given the highest level of service, and they want to return back to us.
  • You will inspire your team to ensure that our customers look good and can express themselves with the latest fashion wherever and whenever they want.
  • You’ll achieve this by setting exceptional standards and leading your people to deliver high quality results.
  • You will champion your own development, seeking out innovative ways to improve your own performance with tailor made development plans from our Online Academy training and support from your Store Manager.
  • You will have an eye for the latest trends, and champion our customers to express their own unique style.
  • You will be passionate about service and creating a relaxed, friendly and customer focused experience.

FAQs

What is the main responsibility of a Supervisor at New Look?

The main responsibility of a Supervisor at New Look is to work with the Store Manager to implement the ultimate shopping experience for customers, ensuring high levels of service and inspiring the team to deliver exceptional results.

What kind of experience is required for this role?

Previous retail management experience in a fast-paced environment with a proven track record of delivering results through a team is required for this role.

What is the company culture like at New Look?

New Look has a vibrant culture that prioritizes customer obsession, teamwork, and the belief in expressing individual styles, making it an inspiring place to work.

What benefits are offered to employees?

Employees at New Look receive several benefits, including a 40% staff discount, monthly 25% off privilege vouchers for family and friends, and season ticket loans.

Can I apply for the job if I don't meet all the requirements?

Yes, New Look encourages candidates to apply even if their unique work history does not meet all requirements, as they would love to hear from those who think they would be a great fit for the role.

How does New Look support employee development?

New Look prioritizes development by offering training and tailor-made development plans from their Online Academy, along with support from the Store Manager to help employees achieve their goals.

What should my CV look like when applying for this position?

Your CV should be in a simple format, such as Microsoft Word, to ensure a smooth application process.

Are flexible work patterns available for this role?

Yes, New Look prides itself on being a flexible employer and is keen to discuss specific work patterns in line with the output needed for the role.

What does New Look mean by "That New Look Feeling"?

"That New Look Feeling" refers to the company's purpose of inspiring customers to express themselves with the latest fashion, creating a sense of confidence and individuality.

How important is customer service in this role?

Customer service is crucial in this role, as the Supervisor is expected to create a relaxed, friendly, and customer-focused experience that encourages repeat visits.

#ThatNewLookFeeling đź’ś

Retail & Consumer Goods
Industry
10,001+
Employees
1969
Founded Year

Mission & Purpose

At New Look, everything that we do is for the love of fashion. We’ve been bringing the latest fashion to the high-street since 1969. We’re now a global, multichannel brand offering on-trend, value-fashion for women, men and teenage girls. Even after 50 years we’ve stayed true to our original mission of delivering fabulous products at a price our customers can afford. It’s our colleagues today that continue our journey to create a New Look that everyone loves. It’s our values that inspire us every day - we play to win, we are customer obsessed, we work as one…and it starts with you. We are always on the lookout for talented, passionate people to join our New Look team.