FAQs
What is the job title for this position?
The job title is Sales Support Administrator.
Where is the office located, and how often do I need to be on-site?
The office is located in Solihull, and you are expected to work from the office twice a week, specifically on Tuesdays and Thursdays.
What are the main responsibilities of the Sales Order Entry Administrator?
The main responsibilities include managing documentation, reviewing project costs, updating pricing lists, acting as a point of contact for the sales team and customers, completing customer requirements documentation, drafting statements of work, preparing quotes and templates, coordinating with pre-sales engineers, and handling sales-related paperwork.
What qualifications or skills are required for this position?
Required qualifications and skills include experience in an administrative role within a busy office environment, being a strong team player, advanced MS Office skills (especially Excel), excellent communication and telephone skills, strong analytical and organizational abilities, and customer service and relationship management skills.
Is there any training provided for this position?
Yes, there is on-the-job and cross-training provided, along with training on company values and products.
What kind of benefits does the company offer?
The company offers a competitive salary, paid holidays plus bank holidays, a benefits package including matched pension, life assurance, an employee assistance program, referral scheme, discounts, and long-term career development opportunities.
Is experience in sales necessary for this position?
While experience in an administrative role is required, prior experience in sales is not specified as necessary for this position.
How does this role contribute to the sales team?
This role provides essential administrative support throughout the sales process up to order entry, helping the sales team generate new business opportunities and drive profitable growth.
What type of work environment can I expect?
You can expect an encouraging and collaborative team environment.
Are there opportunities for career development in this role?
Yes, there are long-term career development opportunities available.