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Sales Support Administrator

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BSI

Today

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Business, Operations & Strategy
  • Milton Keynes

AI generated summary

  • You should have 2+ years in sales support, A-level education, proficiency in Windows, Excel, and Word, strong communication skills, and the ability to thrive under pressure with deadlines.
  • You will manage quotation approvals, process sales briefings, handle client applications, respond to calls and emails, and collaborate on initiatives to monitor quality and performance.

Requirements

  • Minimum 2 years’ sales support experience ideally within Regulatory Services or other highly regulated industries also welcome.
  • Educated at least to A level standard or equivalent.
  • Computer literate and familiar with commonly used software tools (e.g. Windows, Excel, Word) and ability to learn BSI systems e.g. Salesforce.
  • Excellent interpersonal and communication skills, both written and oral, internally and externally.
  • Ability to cope with pressure and meet tight deadlines.

Responsibilities

  • To work with the business development team and delivery team to effectively manage the quotation approval process and associated queries to improve the services provided to clients.
  • Receive, prioritise and process sales briefings received from the business development team.
  • Process fully approved client applications (sales packs) to operations team for delivery.
  • To receive and handle incoming phone calls, emails and manage departmental inboxes.
  • To work with sales support team leader to agree, plan, implement initiatives and monitor quality of work and key performance indicators.

FAQs

What is the job title for this position?

The job title is Sales Support Administrator.

Where is the job located?

The job is located in Milton Keynes, UK, and operates in a hybrid format.

What are the primary responsibilities of the Sales Support Administrator?

The primary responsibilities include managing the quotation approval process, processing sales briefings and client applications, handling incoming communication, and collaborating with the sales support team leader on quality and performance indicators.

What qualifications are required for this role?

Candidates should have a minimum of 2 years of sales support experience, be educated to at least A level standard or equivalent, and be computer literate with familiarity in commonly used software tools.

Are there opportunities for professional development in this role?

Yes, BSI offers ongoing training and development opportunities to help you grow your career and expand your skills and knowledge.

What employee benefits does BSI offer?

BSI offers a range of benefits including 27 days of annual leave, paid sick leave, health insurance, life insurance, a pension plan with company contributions, and various flexible benefits.

What qualities are important for success in this role?

Important qualities include excellent interpersonal and communication skills, the ability to cope with pressure, and the ability to meet tight deadlines.

Is prior experience in a regulated industry preferred for this position?

Yes, experience in Regulatory Services or other highly regulated industries is preferred but not mandatory.

What values does BSI uphold as part of its mission?

BSI values Client-Centricity, Agility, and Collaboration, with a mission to create a positive impact on organizations and society.

How does BSI approach diversity and inclusion in the workplace?

BSI is committed to fostering a diverse and inclusive workplace where everyone can contribute, regardless of background, experience, or outlook.

Inspiring trust for a more resilient world

Consulting
Industry
1001-5000
Employees
1901
Founded Year

Mission & Purpose

BSI Group, based in the United Kingdom, is a company that provides standards development, testing, certification, and training services globally. The company focuses on developing and maintaining industry standards to ensure the quality, safety, and reliability of products and services. BSI's ultimate goal is to facilitate innovation, improve efficiency, and enhance overall performance across various sectors. Their purpose centres around supporting businesses and organisations in achieving excellence, compliance with regulations, and fostering trust among stakeholders. Through their services, BSI aims to contribute to the advancement of industries by promoting best practices and providing the necessary tools for organisations to meet and exceed quality and safety standards.

Benefits

  • Medical Insurance – gives you access to comprehensive quality medical care when you need it – employee cover is paid for by BSI

  • Contributory Stakeholder Pension – up a maximum of 8% employer contribution

  • Income Protection Insurance – 50% of salary for 5 years if you’re unable to work (paid for by BSI when you join the pension)

  • Dental Insurance – for you, your partner and your children

  • Annual leave flex – trade up to 3 days up or down

  • Cycle to Work Scheme – save tax and NI when you spend up to £1,000 on a bike and kit

  • Personal Travel Insurance – cover for you and your family when on holiday

  • Health Cash Plan – money towards everyday healthcare bills

  • Company Car / Perk Car Allowance

  • Flexible Working

  • Maternity, Paternity & Adoption Leave