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Sales Support Associate

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Oxford

AI generated summary

  • You need to be an energetic, passionate team player with experience in a fast-paced environment, showcasing proactive and strong organizational skills.
  • You will deliver excellent customer support, assist with deliveries and replenishment, communicate with the team, and maintain store standards while embodying Ralph Lauren's values.

Requirements

  • Energetic, passionate, and results-driven team player
  • Experience in a fast-paced environment
  • Proactive and organisational skills

Responsibilities

  • Deliver customer support excellence and operational efficiencies
  • Assist with deliveries and replenishment to optimise the product offer for customers
  • Communicate consistently with the team to ensure an excellent customer service
  • Embody the Ralph Lauren values and spirit
  • Demonstrate a customer-first culture
  • Support operational efficiencies to create a welcoming and elevated experience
  • Use the Ralph Lauren store systems and procedures to enhance operational efficiencies
  • Use replenishment tools effectively to ensure compliance with Ralph Lauren policies and standards
  • Store maintenance

FAQs

What is the job title for this position?

The job title for this position is Sales Support Associate.

Where is the job located?

The job is located in Bicester, Oxfordshire, United Kingdom.

What type of company is Ralph Lauren Corporation?

Ralph Lauren Corporation is a global leader in the design, marketing, and distribution of premium lifestyle products, including apparel, accessories, home products, fragrances, and hospitality.

What benefits are offered for this position?

The position offers a competitive benefits package, discounts, exciting career opportunities, and an environment where you can bring your whole self to work.

What are the essential duties and responsibilities of the Sales Support Associate?

The essential duties include delivering customer support excellence, assisting with deliveries and replenishment, communicating with the team for excellent customer service, embodying the Ralph Lauren values, and using store systems to enhance operational efficiencies.

What qualities are needed for a successful candidate?

A successful candidate should be energetic, passionate, results-driven, a team player, proactive, and possess organisational skills, with experience in a fast-paced environment.

Is customer service a key focus for this role?

Yes, delivering customer support excellence and embodying a customer-first culture are key focuses for this role.

What skills are required to use store systems effectively?

Proficiency in operational efficiencies, compliance with Ralph Lauren policies and standards, and effective use of replenishment tools are required to use store systems effectively.

Is experience necessary for this position?

Yes, experience in a fast-paced environment is necessary for the Sales Support Associate position.

What is the company culture like at Ralph Lauren?

Ralph Lauren fosters a culture of inclusion by amplifying voices and perspectives to create a culture of belonging, ensuring fairness for all.

“Be anything you want to be. And be many things.” – Ralph Lauren

Fashion & Arts
Industry
10,001+
Employees
1967
Founded Year

Mission & Purpose

Ralph Lauren is a globally renowned fashion brand that epitomises timeless elegance and iconic style. With a rich heritage spanning several decades, Ralph Lauren has become synonymous with luxury and sophistication. The brand offers a wide range of products, including clothing, accessories, fragrances, and home furnishings, all reflecting impeccable craftsmanship and attention to detail. Known for its classic designs and impeccable quality, Ralph Lauren has established itself as a symbol of refined taste and effortless sophistication. With a commitment to delivering exceptional products and exceptional customer experiences, Ralph Lauren continues to inspire and captivate fashion enthusiasts around the world.