FAQs
What is the primary role of a Scan Operative at University Hospital Southampton?
The primary role of a Scan Operative is to provide an efficient and responsive document scanning service for research groups across the Trust and to offer local administrative support in the Clinical Research Facility.
What qualifications are required for this position?
Essential qualifications include literacy and numeracy skills demonstrable to GCSE (or equivalent) standard, and the ability to learn new tasks and apply information accordingly.
Is customer service experience beneficial for this role?
Yes, experience working with records or in a customer service environment is listed as a desirable criterion for this position.
How important are communication skills for this role?
Good clear written and verbal communication skills are essential, especially when resolving issues related to scanning.
Are there opportunities for personal development at University Hospital Southampton?
Yes, University Hospital Southampton offers a wide range of learning and development opportunities to support career aspirations.
What technology will the Scan Operative be using?
The Scan Operative will be using the Trust's electronic document management system (eDMS) known as Onbase Unity Client for scanning patient treatment records.
How does the Trust ensure adherence to standards while scanning documents?
The post-holder will liaise closely with the quality assurance team to ensure accurate and timely scanning in line with Trust policies and local procedures.
What are the key interpersonal skills required for this job?
The role requires good interpersonal skills to effectively work with a varied staff role and handle scanning requests from different stakeholders.
Will the role involve any administrative duties?
Yes, the role includes providing local administrative and facility support in the Clinical Research Facility (CRF).
What values does University Hospital Southampton prioritize?
The Trust values include Patients First, Always Improving, and Working Together.