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Scheduling Clerk-Patient Support Services

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Trillium Health Partners

Aug 1, 2024

Applications are closed

  • Job
    Full-time
    Entry Level
  • Mississauga

Requirements

  • Key Qualifications:
  • Secondary school graduate, and Business/Office Admin education preferred
  • Minimum two year relevant experience in payroll and scheduling in a unionized environment preferred
  • Demonstrated customer service and communication skills, handling sensitive issues and problem solving with tact and diplomacy
  • Excellent computer skills (Microsoft Word, Excel, Internet and Meditech)
  • Excellent analytical and leadership skills required
  • Ability to prioritize and handle multiple demands in a fast paced environment
  • Proven organizational and team work skills
  • Demonstrated good work and attendance record required
  • Knowledge of payroll systems and scheduling practices required
  • Knowledge of scheduling software’s is an asset

Responsibilities

  • - Maintain staffing operations throughout the department
  • - Obtain daily staff requests and fill them efficiently
  • - Process employee vacation requests
  • - Secure coverage for vacancy shifts
  • - Uphold accurate system for tracking staff over a variety of shifts
  • - Monitor the equalization of hours of employees as per Collective Agreement
  • - Coordinate with Team Leaders on new staff onboarding and training schedule
  • - Track and document all staff training
  • - Carry out payroll functions for large Corporate Services groups
  • - Work with Team Leaders and Managers to verify payroll accuracy
  • - Create a six week schedule for all Corporate Services groups
  • - Answer phone calls from outside and within the hospital
  • - Provide front-line service to all customers, follow up on task completion and customer requests
  • - Print and collate various reports, input schedules and make changes to schedules and rosters
  • - Any other tasks as assigned

FAQs

What is the job title for this position?

The job title is Scheduling Clerk, Patient Support Services.

Where is this position located?

This position is located at Credit Valley Hospital.

What are the working hours for this role?

The working hours are from 3:00 PM to 11:00 PM, Monday to Friday, with one weekend in every six-week period.

What is the duration of this employment?

This is a temporary full-time position for 12 months.

What is the salary range for this position?

The salary range for this position is between $24.17 and $30.18 per hour.

What are the key qualifications required for this job?

Key qualifications include a secondary school graduate status, preferably with Business/Office Admin education, a minimum of two years relevant experience in payroll and scheduling in a unionized environment, strong customer service and communication skills, excellent computer skills, and knowledge of payroll systems and scheduling practices.

What are the primary responsibilities of the Scheduling Clerk?

The primary responsibilities include maintaining staffing operations, processing staff requests, securing coverage for vacant shifts, monitoring employee hours, coordinating onboarding and training schedules, carrying out payroll functions, and providing front-line service to customers.

Is experience in scheduling software necessary for this position?

While knowledge of scheduling software is an asset, it is not explicitly required for this position.

Can individuals from underrepresented groups apply for this job?

Yes, Trillium Health Partners encourages individuals from underrepresented groups to apply, even if they do not meet every job requirement.

What accommodations are available for applicants with disabilities?

Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities. Applicants should inform Human Resources of any required accommodations.

How can candidates apply for this opportunity?

Candidates can apply for this opportunity by visiting the Trillium Health Partners website at www.trilliumhealthpartners.ca.

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Trillium Health Partners

Together, we challenge the limits of what is possible with compassion, excellence and courage.

Science & Healthcare
Industry
10,001+
Employees

Mission & Purpose

Trillium Health Partners is a leading healthcare provider in Canada, operating several hospital sites and offering a wide range of medical services, including acute care, complex continuing care, rehabilitation, and mental health services. Their ultimate mission is to provide exceptional, patient-centred healthcare, fostering a healthy community through quality and accessible medical services. The purpose of Trillium Health Partners is to improve the health and well-being of their patients by delivering compassionate, innovative, and integrated healthcare solutions, while also focusing on advancing medical research and education.