FAQs
What is the main responsibility of a Seasonal Customer Experience Representative at Indigo?
The main responsibility is to cultivate an environment that promotes authentic employee and customer experiences, while adding joy to customers' lives through effective engagement and connection.
Is previous retail experience required for this position?
Experience in specialty retail or a retail environment is preferred but not required.
What are the work hours for this position?
The position requires availability to work a flexible schedule, including evenings, weekends, holidays, overnights, and early mornings, with a start time of 10 PM.
Is bilingualism a requirement for this role?
Yes, bilingualism (French/English) is required for all positions in Québec; other languages are considered an asset.
Are there opportunities for personal development in this role?
Yes, the role includes owning self-development and providing continuous feedback to colleagues and the Leadership Team.
What is the physical demand of the job?
The role requires the ability to be mobile on the sales floor for extended periods and the ability to lift medium to large items, up to 40 pounds, using appropriate equipment and safety techniques.
Does Indigo offer accommodations for individuals with disabilities during the recruitment process?
Yes, accommodations are available upon request for individuals who self-identify as having a disability or special need, and can be arranged by contacting Human Resources.
What qualities are essential for candidates applying for this position?
Essential qualities include adaptability, flexibility, a willingness to learn, and a demonstrated commitment to creating an exceptional employee and customer experience.