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Seasonal Retail Sales Associate

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Lowe's Companies, Inc.

3d ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Auburn, +1

AI generated summary

  • You should have less than 1 year of retail and tech experience, ability to assist customers, and meet any legal licensing needs.
  • You will provide exceptional customer service, assist customers with products, maintain store organization, ensure safety, and operate store equipment as needed.

Requirements

  • Less than 1 Year Experience using a computer, including inputting, accessing, modifying, or outputting information
  • Less than 1 Year Experience using common retail technology, such as smart phones and tablets
  • Less than 1 Year Retail experience, performing tasks such as: identifying and selling products based on customer needs; explaining warranties, product features, and benefits; assisting customers in locating products; building customer relationships; identifying and resolving customer issues; zone recovery; and housekeeping
  • Ability to obtain sales related licensure or registration as may be required by law

Responsibilities

  • Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs
  • Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise
  • Listens to and responds knowledgeably and promptly to customer and associate questions by taking them to areas of the store and walking them through projects when necessary
  • Demonstrates sincere appreciation to customers
  • Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe’s programs
  • Writes customer contracts and invoices for equipment rental and tool repairs (Tool Rental Department)
  • Cross-functionally trains in other areas of the store to help deliver the best customer service
  • Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection
  • Ensures compliance with housekeeping standards and programs (e.g., Zone Recovery) to maintain cleanliness and organization of store and working areas
  • Maintains a safe and secure work environment, which may include conducting daily safety reviews, noting hazards, keeping aisles clear, and securing doors and gates
  • Adheres to all safety requirements relevant to one’s regular job duties: top stock safety, reinstalling safety cables, use of aisle blockers, a tether line on power equipment, spotters, and safety devices
  • Operates store equipment as needed depending on one specific role and department (e.g., Zebra phone, telephone, paging system, copiers, fax machines, computers, CCTV surveillance system, key cutter, panel saw, paint mixer, flooring cutters, compacter baler, tool rentals)

FAQs

What is the primary role of a Seasonal Retail Sales Associate at Lowe's?

The primary role of a Seasonal Retail Sales Associate at Lowe's is to provide exceptional customer service, assist customers with their needs, and ensure the cleanliness and safety of the store.

What responsibilities come with the position?

Responsibilities include providing customer service, assisting customers in locating and selecting merchandise, communicating product information, writing customer contracts for rentals, cross-training in various areas, and maintaining store safety and cleanliness standards.

What qualifications are required for this position?

The required qualifications include less than 1 year of experience using computers and retail technology, as well as less than 1 year of retail experience in customer service and sales tasks.

Is prior retail experience necessary for this role?

No, less than 1 year of retail experience is acceptable, along with the ability to provide customer service and assist with product-related inquiries.

Are there any safety requirements associated with this job?

Yes, associates must adhere to safety requirements related to their job duties, including conducting daily safety reviews and using safety devices as required.

Will I need to operate specific store equipment?

Yes, depending on the specific role and department, associates may need to operate various store equipment such as computers, rental tools, and other retail technology.

Is there an opportunity for training in other store areas?

Yes, associates are encouraged to cross-functionally train in other areas of the store to enhance customer service delivery.

What is the starting rate of pay for this position?

The starting rate of pay may vary based on factors such as the position offered, location, education, training, and/or experience.

Does Lowe's offer any benefits for employees?

Yes, Lowe's offers a variety of benefit programs for employees. For more information, you can visit their benefits page at https://talent.lowes.com/us/en/benefits.

Is Lowe's an equal opportunity employer?

Yes, Lowe's is an equal opportunity employer and administers all personnel practices without discrimination based on various protected categories.

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Lowe's Companies, Inc.

Do it right for less. Start with Lowe's.

Retail & Consumer Goods
Industry
10,001+
Employees
1921
Founded Year

Mission & Purpose

Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States. Lowe’s and its related businesses operate or service more than 2,200 home improvement and hardware stores and employ over 300,000 associates. Based in Mooresville, N.C., Lowe’s supports the communities it serves through programs focused on creating safe, affordable housing and helping to develop the next generation of skilled trade experts.