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Seasonal Retail Sales Associate-BATTLEFIELD MALL

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Bath & Body Works

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Springfield

AI generated summary

  • You must thrive in a customer-first environment, have proven sales experience, strong communication skills, de-escalation abilities, and be available for peak shifts, including evenings and holidays.
  • You will deliver exceptional customer experiences, recommend products, drive rewards enrollment, support replenishment, help with visual presentation, and maintain store standards while ensuring safety.

Requirements

  • Thrives in a customer-first based retail environment.
  • Demonstrated sales and customer experience results in a fast-paced environment.
  • Effective communication skills, being open to feedback, and the ability to adapt quickly.
  • Ability to de-escalate store and customer situations effectively.
  • Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Responsibilities

  • Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
  • Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
  • Drive rewards program enrollment and engagement on both the sales floor and at check-out.
  • Support product replenishment activities and maintain brand standards to keep the store full and abundant.
  • Assist with floorset execution, window changes, visual presentation, and marketing placement as needed.
  • All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
  • Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
  • Maintain our values, policies, and procedures.

FAQs

What is the job title for this position?

The job title is Seasonal Retail Sales Associate at Battlefield Mall.

What are the primary responsibilities of a Seasonal Sales Associate?

The primary responsibilities include delivering exceptional customer experiences, creating genuine connections with customers, driving rewards program enrollment, supporting product replenishment, assisting with visual presentation, and maintaining safety standards.

What are the qualifications required for this job?

Candidates should thrive in a customer-first retail environment, have demonstrated sales and customer experience results, possess effective communication skills, be able to de-escalate situations, and be available to work during peak times, including evenings, weekends, and holidays.

What benefits do seasonal associates receive?

Seasonal associates receive on-demand access to earned wages through DailyPay, a 40% merchandise discount, free Bath & Body Works products, no-cost mental health support through the Employee Assistance Program (EAP), and flexible scheduling.

What are the core competencies expected from associates in this role?

Core competencies include leading with curiosity and humility, building high performing teams, influencing and inspiring with vision, observing and engaging with customers, striving for operational excellence, and delivering business results.

Is there an opportunity for daily or weekly pay?

Yes, associates have access to daily or weekly pay through the DailyPay benefit.

Are physical activities involved in this job?

Yes, constant physical activity is required, including standing, walking, reaching, lifting, climbing ladders, and maintaining the store's visual appearance. Associates should be able to lift 10 pounds consistently and up to 50 pounds.

What is Bath & Body Works' stance on equal opportunity employment?

Bath & Body Works is an equal opportunity employer and does not make employment decisions based on race, color, religion, gender, national origin, disability, sexual orientation, or any other legally protected status.

When does the application window close?

The application window will close when all roles are filled.

Is customer service experience necessary for this position?

Yes, a demonstrated sales and customer experience in a fast-paced environment is a requirement for this position.

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Bath & Body Works

WE MAKE THE WORLD A BRIGHTER, HAPPIER PLACE THROUGH THE POWER OF FRAGRANCE.

Retail & Consumer Goods
Industry
10,001+
Employees
1990
Founded Year

Mission & Purpose

We make the world a brighter, happier place through the power of fragrance. This idea is what we were founded on, and it’s at the heart of everything we do. We’re a team that cares about our customers and believes in giving them a reason to celebrate with fragrance every day. We are committed to creating a diverse, equitable and inclusive culture that is focused on delivering exceptional fragrances and experiences. We work hard to improve our communities and our planet in a way that will make us proud for years to come ... because we believe the world is a better place when everyone has access to the things that make them happy. Home of America’s Favorite Fragrances®, Bath & Body Works is a global leader in personal care and home fragrance, including the top-selling collections for fine fragrance mist, body lotion and body cream, 3-wick candles, home fragrance diffusers and liquid hand soap. Powered by agility and innovation, the company’s predominantly U.S.-based supply chain enables the company to deliver quality, on-trend luxuries at affordable prices. Bath & Body Works serves and delights customers however and wherever they want to shop, from welcoming, in-store experiences at more than 1,800 company-operated Bath & Body Works locations in the U.S. and Canada and more than 425 international franchised locations to an online storefront at www.BathandBodyWorks.com.