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Seasonal Retail Sales Associate (Early Mornings)

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Old Navy

Yesterday

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • Walpole

AI generated summary

  • You must communicate well, focus on customer service, thrive in a fast-paced environment, be flexible with your schedule, and handle retail technology while lifting up to 30 lbs.
  • You will engage with customers, promote loyalty programs, drive sales, maintain a clean work area, assist with store operations, and handle customer inquiries and issues professionally.

Requirements

  • A good communicator with the ability to effectively interact with customers and your team to meet goals.
  • A customer-focused service provider both on and off the sales floor to help deliver an exceptional experience for our customers.
  • Passionate about retail and thrive in a fast-paced environment.
  • A problem solver with a focus on continuous improvement, who is always learning, open to feedback and takes action as required.
  • Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
  • Able to utilize retail technology.
  • Able to maneuver around sales floor, stockroom and office and lift up to 30 lbs.

Responsibilities

  • Consistently treat all customers and employees with respect and contribute to a positive work environment.
  • Promote loyalty by educating customers about our loyalty programs.
  • Seek out and engage with customers to drive sales and service using suggestive selling.
  • Enhance customer experience using all omnichannel offerings.
  • Be accountable to personal goals which contribute to overall store goals and results.
  • Support sales floor, fitting room, cash wrap, back of house, as required.
  • Maintain a neat, clean and organized work center.
  • Handle all customer interactions and potential issues/returns courteously and professionally.
  • Execute operational processes effectively and efficiently.

FAQs

What is the main responsibility of a Seasonal Retail Sales Associate at Old Navy?

The main responsibility is to engage and connect with customers by providing excellent customer service to drive brand loyalty and sales.

What qualities are we looking for in a candidate?

We are looking for good communicators, customer-focused service providers, passionate individuals who thrive in fast-paced environments, and problem solvers who are open to feedback and continuous improvement.

Is there a need to work during holidays and weekends?

Yes, candidates must be agreeable to work a flexible schedule, including holiday, evening, overnight, and weekend shifts.

What are the job requirements related to physical ability?

Candidates must be able to maneuver around the sales floor, stockroom, and office and lift up to 30 lbs.

What can I expect regarding the work environment?

You can expect a fast-paced and positive work environment where all employees are treated with respect and encouraged to be their authentic selves.

Does Old Navy offer opportunities for career growth?

Yes, Old Navy is committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, fostering a diverse and inclusive environment.

What kind of training will be provided to new hires?

New hires will receive training on customer service, product knowledge, operational processes, and use of retail technology to ensure they deliver a best-in-class customer experience.

Is previous retail experience necessary to apply for this role?

While previous retail experience is beneficial, it is not explicitly stated as a requirement; passion for retail and a willingness to learn are highly valued.

How can I apply for a Seasonal Retail Sales Associate position?

Interested candidates can apply by visiting the Old Navy careers page or going to a local store to inquire about open positions.

Are there any benefits for employees at Old Navy?

Old Navy is committed to providing a supportive workplace and offers various benefits, although specific details about benefits for seasonal positions are not provided in the job description.

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Old Navy

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Old Navy is a popular American clothing and accessories retailer known for offering trendy and affordable fashion for the whole family. The company provides a wide range of stylish and accessible apparel, including jeans, t-shirts, activewear, and seasonal items. Old Navy is dedicated to making high-quality fashion available to everyone by offering a variety of sizes and styles at competitive prices, aiming to democratise style and enhance the everyday wardrobe of its diverse customer base.

Culture & Values

  • Equality & Belonging

    An Open to All mindset drives every aspect of our business. When we include and respect people from all walks of life, we create a better, stronger company and a better, stronger world.

  • Gender Equality & Empowerment

    Equality is woven into the fabric of our culture because it’s the way the world should function. We are proud to be the first Fortune 500 company to announce equal pay for equal work.

  • Sustainability

    We believe strongly that we can create amazing products and experiences for our customers while also ensuring we create opportunity and a healthy environment for our customers, employees, and the people in our supply chain.