FAQs
What is the job title of this position?
The job title is Seasonal Sales Advisor.
What are the main responsibilities of a Seasonal Sales Advisor at Hotel Chocolat?
The main responsibilities include immersing customers in the Hotel Chocolat experience, helping them find perfect gifts, supporting with deliveries and replenishment, processing transactions, maintaining store standards, and preparing food and beverages in the café area if applicable.
What is the hourly pay rate for this position?
The hourly pay rate is £12.54 for stores outside London and £13.59 for London stores.
Are there any employee discounts available?
Yes, employees receive a 50% unlimited staff discount on products and a 70% discount off a stay in the Hotel in St Lucia.
What skills or traits are expected in a Seasonal Sales Advisor?
Candidates should be passionate about chocolate, reliable, flexible, and comfortable working under pressure in a fast-paced environment.
Is previous experience required for this job?
Previous experience in a customer-facing role is beneficial, but not specifically stated as required.
What kind of training will I receive?
The job description does not specify training details, but you can expect to learn about the products and processes when joining the team.
What is the work environment like for a Seasonal Sales Advisor?
The work environment is fast-paced and customer-focused, with emphasis on delivering exceptional service during the busy Christmas season.
Are there opportunities for career progression in this role?
Yes, there are opportunities for personal development and career progression within the company.
How can I learn more about Hotel Chocolat's commitment to equality and diversity?
You can learn more about Hotel Chocolat's People Pledge to equality, diversity, and inclusion by visiting their website at hotelchocolat.com/uk/engaged-ethics/our-people.html.