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Seasonal Sales Advisor

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The White Company

1mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development
  • Truro

AI generated summary

  • You must deliver exceptional customer service, identify needs, answer product queries, maximize sales opportunities, and capture customer data to enhance loyalty and achieve targets.
  • You will deliver exceptional customer service, identify customer needs, maximize sales opportunities, respond to product inquiries, and capture customer data to enhance loyalty.

Requirements

  • Provide excellent customer service and surpassing customer expectations at every opportunity
  • Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits
  • Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators
  • Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty

Responsibilities

  • Provide excellent customer service and surpassing customer expectations at every opportunity,
  • Identify customer needs and answer product related questions. Be able to respond to queries on product’s price, features and benefits,
  • Maximise every selling opportunity to achieve store and individual sales targets and KPI indicators,
  • Take every opportunity to capture customer data in order to expand TWC database and encourage customer loyalty.

FAQs

What is the main focus of the Seasonal Sales Advisor role at The White Company?

The main focus is to provide excellent customer service, help create a magical shopping experience during the Christmas season, and assist with various tasks in the store and stockroom.

What are the key responsibilities of a Seasonal Sales Advisor?

Key responsibilities include providing excellent customer service, identifying customer needs, answering product-related questions, maximizing sales opportunities, and capturing customer data to enhance loyalty.

What benefits do Seasonal Sales Advisors receive?

Seasonal Sales Advisors receive a competitive salary and a generous discount of 30% on The White Company products during their employment.

What is The White Company's stance on equality, diversity, and inclusion?

The White Company is committed to creating an inclusive culture that celebrates diversity, values contributions, encourages differences, and ensures that all employees feel they belong.

What commitments does The White Company have regarding sustainability?

The White Company is committed to building a sustainable legacy that enables a brighter future for people and the planet, reflected in all aspects of their operations.

Is previous retail experience required for the Seasonal Sales Advisor position?

The job description does not specify a requirement for previous retail experience, but a passion for providing excellent customer service is essential.

How can I apply for the Seasonal Sales Advisor position?

Interested candidates can apply directly through The White Company’s career page or job listing where the position is advertised.

What is the work schedule like for a Seasonal Sales Advisor?

The work schedule for a Seasonal Sales Advisor may vary depending on store needs, especially during the busy Christmas season, and may include evenings and weekends.

Will I receive training as a Seasonal Sales Advisor?

Yes, The White Company typically provides training to ensure Seasonal Sales Advisors are well-prepared to deliver excellent service and know about the products.

What qualities does The White Company look for in a Seasonal Sales Advisor?

The White Company seeks individuals with dedication, a passion for excellent customer service, the ability to exceed expectations, and a commitment to their values of PRIDE.

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The White Company

Retail & Consumer Goods
Industry
1001-5000
Employees
1994
Founded Year

Mission & Purpose

We’ve been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. We believe it’s the little things that matter. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create edited collections made to last and become an intimate part of our lives. We spend time developing our product ranges and put the same care and attention to detail into selecting the best people to join our growing and innovative business. From retail stores and ecommerce to Buying & Merchandising, quality experts, our support services, qualified accountants and visual/creative experts - The White Company inspires passion from all its people, and a genuine commitment to each other.