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Seasonal Sales Associate, Tommy Hilfiger Kingston

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Hospitality & Retail
  • Kingston upon Hull

AI generated summary

  • You must have retail or hospitality experience, strong communication skills, adaptability, initiative, and the ability to inspire trust while celebrating team contributions.
  • You will ensure customer satisfaction, authorize discounts, provide product knowledge, recommend outfits, assess needs, drive KPIs, and maintain store organization and presentation.

Requirements

  • • You'll connect to consumers and have a previous track record within hospitality or retail.
  • • You'll be an effective communicator with the collaborate to win.
  • • You'll inspire trust and recognize and celebrate the contributions and achievements of others.
  • • You’ll adapt fast.
  • • You’ll act with purpose, showing a clear presence on the shop floor.
  • • You'll take ownership and make informed decisions to find in-store solutions.

Responsibilities

  • Ensuring high levels of customer satisfaction through excellent service
  • First point of contact for authorizing discounts and resolving customer queries
  • Being a brand ambassador, demonstrating in-depth product knowledge.
  • Building and maintaining professional relationships with our customers.
  • Outfit building for customers and making further product recommendations.
  • Assessing customers’ needs and providing assistance and information on product features.
  • Driving store KPIs and suggesting ways to improve.
  • Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner.

FAQs

What is the main responsibility of a Seasonal Sales Associate at Tommy Hilfiger?

The main responsibility of a Seasonal Sales Associate is to ensure high levels of customer satisfaction through excellent service and act as a brand ambassador by demonstrating in-depth product knowledge.

What qualifications do I need to apply for this position?

You should have a track record in hospitality or retail, be an effective communicator, and possess the ability to connect with consumers.

Is prior experience in retail or hospitality required?

Yes, a previous track record within hospitality or retail is preferred.

What qualities are you looking for in a candidate?

We are looking for individuals who can adapt quickly, inspire trust, take ownership of tasks, and have a clear presence on the shop floor.

What does the training process look like for new hires?

The training process will involve a comprehensive orientation on the brand, in-depth product knowledge, and customer service techniques.

Are there opportunities for advancement within the company?

Yes, there are opportunities for career advancement as we encourage internal growth and development within the organization.

What is the work environment like at Tommy Hilfiger?

The work environment at Tommy Hilfiger is dynamic, fast-paced, and focuses on teamwork and collaboration to provide excellent customer service.

Do I need to work nights and weekends?

Yes, as a Seasonal Sales Associate, availability to work nights and weekends is typically required, especially during peak retail periods.

How do I apply for the Seasonal Sales Associate position?

You can apply for the Seasonal Sales Associate position through the PVH career website or by visiting the Tommy Hilfiger store directly to inquire about openings.

What should I expect in terms of compensation?

Compensation details will be discussed during the interview process, taking into account job-related factors such as skill, experience, and qualifications.

We are Dreamers. We are Doers. We are Make-it-Happeners.

Fashion & Arts
Industry
10,001+
Employees
1985
Founded Year

Mission & Purpose

TOMMY HILFIGER is one of the world’s leading designer lifestyle brands creating a platform that inspires the modern American spirit, while committing to wasting nothing and welcoming all. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide under the TOMMY HILFIGER and TOMMY JEANS brands, with a breadth of collections including HILFIGER COLLECTION, TOMMY HILFIGER TAILORED, men’s, women’s and kids’ sportswear, denim, accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Founder Tommy Hilfiger remains the company’s Principal Designer and provides leadership and direction for the design process. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, is a global apparel and retail company with more than 16,000 associates worldwide. With the support of strong global consumer recognition, Tommy Hilfiger has built an extensive distribution network in over 100 countries and more than 2,000 retail stores throughout North America, Europe, Latin America and the Asia Pacific region. Global retail sales of the TOMMY HILFIGER brand were US $9.2 billion in 2019.