Logo of Huzzle

Seasonal Sales Associate, Tommy Hilfiger Stratford

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You should have a background in hospitality or retail, be a strong communicator, inspire trust, adapt quickly, take ownership, and actively engage on the shop floor to support customers.
  • You will ensure customer satisfaction through excellent service, manage discounts, provide product knowledge, build relationships, assist with outfit choices, drive KPIs, and maintain store organization.

Requirements

  • You'll connect to consumers and have a previous track record within hospitality or retail.
  • You'll be an effective communicator with the collaborate to win.
  • You'll inspire trust and recognize and celebrate the contributions and achievements of others.
  • You’ll adapt fast.
  • You’ll act with purpose, showing a clear presence on the shop floor.
  • You'll take ownership and make informed decisions to find in-store solutions.

Responsibilities

  • Ensuring high levels of customer satisfaction through excellent service
  • First point of contact for authorizing discounts and resolving customer queries
  • Being a brand ambassador, demonstrating in-depth product knowledge
  • Building and maintaining professional relationships with our customers
  • Outfit building for customers and making further product recommendations
  • Assessing customers’ needs and providing assistance and information on product features
  • Driving store KPIs and suggesting ways to improve
  • Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner

FAQs

What is the primary role of a Seasonal Sales Associate at Tommy Hilfiger?

The primary role of a Seasonal Sales Associate is to ensure high levels of customer satisfaction through excellent service, act as a brand ambassador, and help drive store KPIs by providing professional assistance and maintaining store standards.

What kind of experience is preferred for applicants?

Applicants should have a previous track record within hospitality or retail as this experience will facilitate effective communication and customer engagement.

Are Seasonal Sales Associates responsible for managing discounts and customer queries?

Yes, Seasonal Sales Associates are the first point of contact for authorizing discounts and resolving customer queries.

Is knowledge about the products important for this role?

Yes, product knowledge is crucial as Seasonal Sales Associates need to demonstrate in-depth knowledge of the brand and make product recommendations.

What qualities are important for candidates applying for this position?

Important qualities include effective communication skills, the ability to inspire trust, adaptability, ownership in decision-making, and a passion for delivering great customer service.

Will Seasonal Sales Associates be involved in maintaining the shop's presentation?

Yes, they are responsible for ensuring that shop and stock room maintenance, presentation, and organization issues are addressed appropriately.

How does Tommy Hilfiger approach diversity and inclusion in the workplace?

Tommy Hilfiger, as part of PVH Corp, is committed to creating an inclusive and diverse community where every individual is valued and every voice is heard.

Where is the job location for the Seasonal Sales Associate position?

The job location for the Seasonal Sales Associate position is at Tommy Hilfiger in Stratford.

What is the work environment like at Tommy Hilfiger?

The work environment is dynamic and collaborative, emphasizing teamwork and a shared vision to build a strong brand presence.

Does Tommy Hilfiger offer equal employment opportunities?

Yes, PVH Corp, which includes Tommy Hilfiger, is an equal opportunity employer and considers all applicants based on their individual capabilities and qualifications.

We are Dreamers. We are Doers. We are Make-it-Happeners.

Fashion & Arts
Industry
10,001+
Employees
1985
Founded Year

Mission & Purpose

TOMMY HILFIGER is one of the world’s leading designer lifestyle brands creating a platform that inspires the modern American spirit, while committing to wasting nothing and welcoming all. Founded in 1985, Tommy Hilfiger delivers premium styling, quality and value to consumers worldwide under the TOMMY HILFIGER and TOMMY JEANS brands, with a breadth of collections including HILFIGER COLLECTION, TOMMY HILFIGER TAILORED, men’s, women’s and kids’ sportswear, denim, accessories, and footwear. In addition, the brand is licensed for a range of products, including fragrances, eyewear, watches and home furnishings. Founder Tommy Hilfiger remains the company’s Principal Designer and provides leadership and direction for the design process. Tommy Hilfiger, which was acquired by PVH Corp. in 2010, is a global apparel and retail company with more than 16,000 associates worldwide. With the support of strong global consumer recognition, Tommy Hilfiger has built an extensive distribution network in over 100 countries and more than 2,000 retail stores throughout North America, Europe, Latin America and the Asia Pacific region. Global retail sales of the TOMMY HILFIGER brand were US $9.2 billion in 2019.