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Selling Associate-Galleria at Tyler

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Victoria’s Secret & Co.

2mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    Sales & Business Development
  • Riverside

AI generated summary

  • You should exceed customer expectations, meet goals, demonstrate urgency, be competitive yet team-focused, and show resilience. Flexibility in scheduling is essential.
  • You will drive sales through customer engagement, provide bra fitting assistance, process transactions, manage inventory and exhibits strong brand adherence while fostering a safe and efficient store environment.

Requirements

  • Exhibits an authentic desire to exceed the customer’s expectations
  • Proven ability to meet or exceed goals preferred
  • Demonstrates a sense of urgency
  • Has a healthy, competitive spirit, while maintaining a team focus
  • Is resilient and bounces back quickly from setbacks
  • Pursues opportunities to take on more responsibility
  • Seeks out coaching from leaders and peers to improve productivity; leads own learning
  • Schedule flexibility that includes evenings, weekends, holidays, and non-business hours

Responsibilities

  • Drives store sales and growth by personally selling to customers
  • Proactively engages with customers, reads cues and responds effectively
  • Provides customers with the perfect bra fit by asking effective questions
  • Converting returns, offers and other promotions into larger sales
  • Delivers a friendly and efficient cash wrap experience, processing customer transactions accurately and efficiently at the Point of Sale
  • Reinforces customer buying decisions at checkout and encourages purchase of additional items
  • Recovers cash wrap selling zone and ”go-backs”
  • Processes merchandise to be floor ready and maintains back room and under stock to brand standards
  • Replenishes merchandise to brand standards to ensure product is placed on the sales floor and available for purchase
  • Assists with other projects as needed including markdowns, re-tickets and the mark out of stock process
  • Executes floorset proficiently
  • Understands and adheres to brand standards
  • Assists with maintenance of back room and under stock, including merchandise and non-merchandise, to brand standards to enable efficient replenishment
  • Driving top line store sales results and growing the business through action and productivity
  • Maintaining a focus on bras as the premier product differentiator, to build loyalty and support our "Best at Bras" culture
  • Preparing for each shift by maintaining awareness of all sales, promotions and applicable ringing procedures
  • Taking initiative to recover and replenish merchandise, so it is available to sell
  • Understanding and adhering to visual merchandising brand standards
  • Assisting in housekeeping of sales floor and communicating maintenance issues
  • Keeping an awareness of, and building personal capability in, loss prevention
  • Reinforcing store strategy to reduce shrink
  • Supporting all activities related to providing a safe working environment
  • Understanding and demonstrating Company values
  • Building loyalty through our Rewards Program

FAQs

What is the role of a Selling Associate at Victoria’s Secret?

The Selling Associate drives sales and provides exceptional customer service by engaging with customers and exhibiting a high level of product knowledge and expertise.

What are the key responsibilities of a Selling Associate?

Key responsibilities include driving store sales, engaging with customers, providing bra fitting assistance, processing customer transactions at the cash wrap, managing merchandise processing and replenishment, and maintaining visual merchandising standards.

What kind of benefits does Victoria's Secret offer to Selling Associates?

Benefits include a 40% associate discount, free mental health benefits for the employee and their household, free products, a flexible schedule, and competitive pay.

What is the salary range for the Selling Associate position?

The minimum salary is $17.00, and the maximum salary is $20.75, depending on specific skills, experience, and geographic location.

What qualifications are required for the Selling Associate position?

Qualifications include a desire to exceed customer expectations, a proven ability to meet or exceed goals, a sense of urgency, a competitive spirit, resilience, willingness to take on more responsibility, and schedule flexibility.

Is experience in retail sales necessary for this position?

While retail sales experience is preferred, the key is an authentic desire to provide exceptional customer service and meet sales goals.

Are there any physical requirements for the Selling Associate role?

Yes, the role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking, and prolonged standing.

What is the work schedule like for a Selling Associate?

The schedule is flexible and includes evenings, weekends, holidays, and non-business hours.

Does Victoria's Secret consider applicants with criminal records?

Yes, Victoria's Secret considers all qualified applicants, including those with arrest records or conviction records, in compliance with applicable state and local laws.

How does Victoria’s Secret promote diversity and inclusion in hiring?

Victoria’s Secret is an equal opportunity employer and does not discriminate in hiring based on race, color, religion, gender, national origin, age, disability, sexual orientation, marital status, or any other protected category.

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Victoria’s Secret & Co.

Purpose Driven, Inclusive, Authentic & Inspiring.

Retail & Consumer Goods
Industry
10,001+
Employees
2021
Founded Year

Mission & Purpose

Victoria’s Secret & Co. (VS&Co), through Victoria’s Secret and Victoria’s Secret PINK, is the world’s leading specialty retailer with over 1,400 stores globally. With a deep commitment to our people, purpose and planet, Victoria’s Secret & Co. provides products and experiences that uplift and champion customers at all stages of their life. We have a highly talented, global team of more than 30,000 associates in our stores, distribution centers and home offices. We foster an inclusive culture where everyone can bring their whole selves to work. We are a community of smart, passionate and committed associates whose creativity, innovation and hard work fuel the world’s most recognized lingerie, apparel and beauty brands of VS&Co.