FAQs
What is the main responsibility of a Senior Account Executive at Genesys?
The main responsibility is to achieve an annual sales target by converting opportunities into won business, developing and maintaining relationships with customers, and driving revenue growth within existing and new accounts.
What qualifications are required for this position?
A Bachelor's degree in computer sciences, business, Business Administration, Marketing or a similar field, along with more than 5 years of professional sales experience, particularly in Service Provider (Telco) and Business Process Outsourcer (BPO) environments.
What sales strategies will I be learning as a Senior Account Executive?
You will learn to become a consultative sales professional, develop account and opportunity plans based on MEDDPICC, and collaborate with a motivated vertical sales team.
Is there an expectation to travel for this role?
Yes, there is a willingness to travel frequently as part of the role.
How does Genesys support the growth and development of its employees?
Genesys offers a strong Sales team environment with experienced sales coaching, encouraging continuous growth and development through learning opportunities and support.
What kind of working environment can I expect at Genesys?
Genesys promotes an empathetic and collaborative working environment where employees have the independence to make a significant impact on the company and take ownership of their work.
Are there opportunities for career advancement within the company?
Yes, Genesys values the career growth of its employees and provides an environment that supports personal and professional development.
What is the company’s stance on diversity and inclusion?
Genesys is committed to being an equal opportunity employer and values diversity in the workplace, evaluating qualified applicants without regard to various protected characteristics.
How does Genesys define its customer experience philosophy?
Genesys believes that great customer engagement drives great business outcomes and focuses on delivering empathetic, personalized experiences for customers at scale.
What kind of software solutions will I be selling in this role?
You will be selling complex software solutions primarily to Service Provider (Telco) and Business Process Outsourcer (BPO) clients as part of the Genesys portfolio.