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Senior Account Manager

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Stibo Systems

Jan 16

  • Job
    Full-time
    Expert Level
  • Customer Relations
    Sales & Business Development
  • Hamburg
  • Quick Apply

AI generated summary

  • You have 10+ years in account management, a track record in 7-digit deals, a relevant degree, strong communication skills, CRM proficiency, and fluency in German and English. Travel in DACH required.
  • You will manage key accounts, drive sales growth through upselling, ensure customer success, forecast sales, negotiate contracts, provide market insights, and collaborate with internal teams and partners.

Requirements

  • +10 years’ experience in a similar role
  • Proven track record in creating, managing and closing 7-digit deals.
  • Bachelor’s degree in business administration, or a related field.
  • Strong communication, negotiation, and problem-solving skills.
  • Proficiency in CRM software (e.g., Salesforce) and Microsoft Office Suite.
  • Great network in industries such as Retail, Manufacturing, CPG, or Distribution.
  • Expertise in value-based selling and various sales methodologies.
  • Experience in PIM, (Multidomain) MDM, other Data Management solutions.
  • Experience with Global Systems Integrators (GSIs) and Technology Partners is a plus.
  • Familiarity with AI use cases and capabilities in our core industries is a plus.
  • Fluency in German and English is required.
  • Willingness to travel within the DACH region as needed.

Responsibilities

  • Account Management: Build and maintain strong, long-lasting relationships as well as expanding relationship to relevant stakeholders within the key accounts.
  • Sales Growth: Identify and pursue opportunities to upsell and cross-sell Stibo Systems' software products to existing clients.
  • Customer Success: Develop a trusted advisor relationship with key stakeholders and executive sponsors, ensuring the successful delivery of our solutions according to customer needs and objectives.
  • Forecasting & Reporting: Accurately forecast sales and track key account metrics, providing regular updates to internal stakeholders.
  • Negotiation: Negotiate contracts and close agreements to maximize profits while ensuring customer satisfaction.
  • Market Insights: Stay informed about industry trends and competitive landscape to provide strategic insights and feedback to the company.
  • Collaboration: Work closely with Sales, Marketing, Product teams as well with our strategic Global Solution Integrators (GSI´s) and Technology Partners to ensure alignment and support for account growth initiatives.

FAQs

Do we support remote work?

Yes, we do support remote work in a hybrid model.

What regions do the clients belong to?

The clients are primarily located in the DACH region, which includes Germany, Austria, and Switzerland.

What is the primary responsibility of the Senior Account Manager?

The primary responsibility is to manage and expand relationships with our largest and most complex clients, focusing on upselling and cross-selling software products.

Is travel required for this position?

Yes, traveling to customers within the DACH region from time to time is expected.

What qualifications are required for this role?

Candidates should have over 10 years of experience in a similar role, a proven track record in closing 7-digit deals, and fluency in both German and English.

What industries should the candidate have experience in?

Candidates should have experience in industries such as Retail, Manufacturing, CPG (Consumer Packaged Goods), or Distribution.

What kind of software experience is necessary?

Proficiency in CRM software (like Salesforce) and Microsoft Office Suite is required, along with experience in PIM, (Multidomain) MDM, or other Data Management solutions.

Are there any additional benefits offered?

Yes, we offer benefits such as global days off, learning days, volunteer days, and a focus on work-life balance.

Who can candidates contact for more information about the position?

Candidates can contact the Hiring Manager, Sascha Orth, at saor@stibosystems.com for more information.

Is diversity valued within the company?

Yes, we value diverse perspectives and skills and encourage all candidates, even those who may not meet every qualification, to apply.

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Stibo Systems

Empowering data transparency. Creating better business for a better world.

Technology
Industry
501-1000
Employees
1976
Founded Year

Mission & Purpose

Stibo Systems is a technology company that specialises in providing master data management (MDM) solutions. Their MDM platform enables businesses to manage and organise their critical data, such as product information, customer data, and supplier information, in a centralised and consistent manner. Stibo Systems' ultimate mission is to help organisations achieve a single, accurate, and complete view of their data, allowing them to make informed and data-driven decisions. Their purpose lies in empowering businesses with reliable and trusted data, ensuring data quality and governance, and supporting digital transformation initiatives. By offering a comprehensive MDM solution, Stibo Systems aims to help businesses improve operational efficiency, enhance customer experiences, and drive growth and competitiveness in a rapidly evolving digital landscape.