Senior Business Analyst

Bell

Aug 31, 2024

Applications are closed

Job
Full-time
Senior Level
Data
Business, Operations & Strategy
Toronto

Requirements

Proven business analysis skills and experience
Experience in the planning cycle and project approval process
Excellent analytical, presentation skills
Ability to define conceptual solutions by documenting current and future mode of operations (CMO vs FMO) and develop process maps
Ability to define business requirements that describe the solution and mode of operations
Facilitate requirements gathering – the ability to pull together experts to get the right information
Ability to explain complex technical ideas in a simple understandable format
Strong ability to identify opportunities for improvement and take appropriate action
Have the skills to influence the work team for the alignment differences in ideas or solutions
Strong ability to express point of view, to negotiate and manage risks
Ability to work effectively in virtual teams, to handle multiple projects simultaneously and meet tight deadlines
Strong process mapping skills
Advanced MS Office skills, particularly MS Excel and MS PowerPoint
Advanced JIRA & Confluence skills
Salesforce & NM1 an asset
Certification or recognized training in Business Analysis Project management experience
University or college degree in Business, Information, Technology or Computer Science
5+ years experience in Télécommunications ou similar industry
Bilingualism is an asset (English and French)

Responsibilities

Lead and manage multiple business transformation projects activities such as completing and updating project documentation, defining business functional and design specifications, performing analysis to identify gaps
Work closely with the business units to understand various processes such as customer patterns, sales patterns, product development, etc., and strategize a plan of action accordingly
Serve as a liaison between the business operations, IT, Engineers and Product Managers to assist or gather the business requirements needed for system modifications, enhancement, and implementation of strategies
Provide project analysis to senior management by producing required documentation including business requirements, UAT plan, use cases, sequence diagrams, and scope matrix
Identify opportunities at different stages of the work to improve the efficiency and formulate new business programs and initiatives

FAQs

What is the job title for this position?

The job title is Senior Business Analyst.

What is the location of the job?

The job is located in multiple cities across Canada, including Toronto, Calgary, Vancouver, Fredericton, Moncton, Saint John, Mount Pearl, St. John's, Halifax, Don Mills, London, Mississauga, Dorval, Montreal, and Verdun.

What type of work arrangement is offered?

The position offers a hybrid work arrangement, requiring successful candidates to report to a Bell office for a minimum of 3 days a week.

What qualifications are required for this role?

Candidates should have proven business analysis skills, experience in the planning cycle and project approval process, excellent analytical and presentation skills, and advanced skills in MS Office, JIRA, and Confluence.

Is bilingualism required for this position?

Bilingualism (English and French) is an asset for this position but not mandatory.

What kind of projects will the Senior Business Analyst participate in?

The Senior Business Analyst will participate in transformation projects, new product or tool introduction, tool and process enhancements, governance, and complex solutions.

What is the deadline for applications?

The application deadline is September 15, 2024.

Are there any benefits included with the compensation package?

Yes, the compensation package includes medical, dental, vision, and mental health benefits, along with a 35% discount on Bell services.

Is there an emphasis on diversity and inclusion within the team?

Yes, Bell values diversity and provides a supportive, inclusive community where all team members can succeed.

How many years of experience are required in the telecommunications industry?

A minimum of 5 years of experience in the telecommunications or similar industry is required for this position.

Bell

#BellForBetter / #MieuxPourTous

Telecommunications

Industry

1-10

Employees

1880

Founded Year

Mission & Purpose

Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services. Founded in Montréal in 1880, Bell is wholly owned by BCE Inc. To learn more, please visit Bell.ca or BCE.ca Through Bell for Better, we are investing to create a better today and a better tomorrow by supporting the social and economic prosperity of our communities. This includes the Bell Let's Talk initiative, which promotes Canadian mental health with national awareness and anti-stigma campaigns like Bell Let's Talk Day and significant Bell funding of community care and access, research and workplace initiatives throughout the country. To learn more, please visit Bell.ca/LetsTalk