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Senior Key Account Manager (Transmission System Operator)

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Fugro

24d ago

  • Job
    Full-time
    Expert Level
  • Government & Politics
    Sales & Business Development
  • Oxford

AI generated summary

  • You need a relevant degree, key account management experience, sector knowledge, strong communication skills, commercial awareness, and proficiency in MS Office and Dynamics 365.
  • You will manage key accounts, foster client relationships, drive sales strategies, collaborate with teams, and ensure feedback integration to meet business goals and enhance innovation.

Requirements

  • Bachelor’s degree in a technical, business or marketing discipline
  • Demonstratable experience in key account management, commercial roles, sales or business development
  • Deep sector knowledge of transmission system operators and government clients across the EUAF region
  • Management experience in roles such as Commercial Manager, Business Development Manager or Key Account Manager
  • Strong communication skills with the ability to build trusted relationships at senior levels
  • Proven ability to deliver sustainable results with a strong drive for success
  • Ability to translate sector strategy into actionable client engagement plans
  • Strong commercial awareness and understanding of market dynamics within the transmission and government sector
  • Ability to coordinate effectively across multiple countries and internal teams
  • Skilled in gathering and interpreting client and market insights
  • Comfortable representing the voice of the client internally and influencing strategic decisions
  • Ability to support innovation adoption and link client needs to new solutions
  • Experience with Word, Excel, PowerPoint, Teams, Dynamics 365 and Power BI is preferred
  • Strong organisational skills with the ability to prioritise effectively
  • Commitment to operational excellence and continuous improvement

Responsibilities

  • Lead and coordinate sector account management activities and ensure effective intelligence sharing across the sector
  • Prioritise clients and opportunities based on strategic value
  • Act as the sales lead for opportunities within your key accounts and define and implement the win strategy
  • Serve as the main point of contact for clients and for internal Fugro stakeholders involved in account delivery
  • Build and maintain long‑term trusting relationships with key clients
  • Engage regularly with clients to understand their needs, priorities, challenges and strategic direction
  • Strengthen communication and insight through a zipper approach that connects Fugro stakeholders with their counterparts at key accounts
  • Develop and communicate clear account strategies and action plans aligned with corporate and regional objectives
  • Collaborate with internal stakeholders and act as the sector focal point for account management, business line and commercial teams
  • Gather client and sector feedback and work with relevant teams to address issues effectively
  • Support innovation adoption by communicating common client challenges and linking client needs to new solutions
  • Maintain strong relationships with project managers and participate in project kick off and lessons learned meetings
  • Work with business development, commercial teams, market analysts and strategy teams to understand market trends and client needs
  • Develop sector growth plans and identify opportunities to demonstrate Fugro value
  • Represent the voice of the client internally to support frameworks, proposals and contractual reviews
  • Ensure CRM data is accurate and up to date for key contacts, projects and tenders
  • Participate in industry events to stay informed, strengthen relationships and raise your profile as the sector focal point
  • Deliver measurable improvements in annual awarded revenue with margins that meet or exceed business targets
  • Work with solution owners to promote innovation uptake and introduce new technologies early in their development
  • Understand client innovation processes, funding mechanisms and timelines to identify opportunities for new solutions

FAQs

What is the primary focus of the Senior Key Account Manager role?

The primary focus is to lead relationships with significant clients in the transmission and government sectors, guiding them through complex challenges and positioning Fugro as a trusted partner.

What kind of clients will the Senior Key Account Manager engage with?

The Senior Key Account Manager will engage with transmission system operators and government clients across the EUAF region.

What qualifications are required for this position?

A Bachelor's degree in a technical, business, or marketing discipline is required, along with demonstrable experience in key account management or relevant commercial roles.

Is prior experience in the transmission sector necessary?

Yes, deep sector knowledge of transmission system operators and government clients is required.

What skills are essential for success in this role?

Strong communication skills, the ability to build trusted relationships, commercial awareness, and the ability to coordinate effectively across multiple teams and countries are essential.

What tools and software should applicants be familiar with?

Familiarity with Word, Excel, PowerPoint, Teams, Dynamics 365, and Power BI is preferred.

What are the responsibilities related to client engagement?

Responsibilities include acting as the main point of contact for clients, building long-term relationships, engaging regularly to understand client needs, and developing clear account strategies.

Is travel expected in this role?

While the job description does not specify, similar roles typically involve travel for client meetings and industry events.

How does Fugro approach diversity and inclusion?

Fugro values diverse backgrounds and perspectives, promotes a culture of respect and fairness, and aims to create a supportive environment for all employees.

What is the potential for career growth in this role?

There are great opportunities for professional development and growth, as Fugro encourages employees to expand their skills and expertise.

Unlocking insights from Geo-data for a safe and liveable world.

Engineering & Construction
Industry
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Employees
1962
Founded Year

Mission & Purpose

We are the world’s leading Geo-data specialist, collecting and analysing comprehensive information about the Earth and the structures built upon it. Through integrated data acquisition, analysis and advice, we unlock insights from Geo-data to help our clients design, build and operate their assets in a safe, sustainable and efficient manner.