Senior Learning and Development Specialist

Hermès

Aug 26, 2024

Applications are closed

Job
Full-time
Mid Level
People, HR & Administration
Education & Teaching
London

Requirements

Essential:
3+ years proven experience in Learning & Development.
Excellent communication and influencing skills with strong management consciousness and interpersonal skills.
Be able to demonstrate experience in creating content for and facilitating leadership and management development programmes.
The ability and confidence to deliver training to the Leadership Team and Senior Managers.
Excellent presentation skills.
Creative in designing training programmes that meet a specific objective.
Self-organisation and ability to respond to changing priorities.
Prioritise workload without compromising quality, with support of HR BP Learning & Development.
Ability to confidently multi-task and work with short deadlines.
Highly proficient in the use of PowerPoint, Excel and Word programs.
Shows initiative, and a flexible, can-do attitude.
Desirable:
Experience working within the retail industry is preferable.
Experience with coordinating travel and event bookings.
Experience in blended learning approaches and training evaluation would be an advantage.
Experience of working across different geographical locations.

Responsibilities

Assist the HR Business Partner
Assisting HR BP to build a strong training structure for the team.
Assisting HR BP with onboarding of new starters
Assisting HR BP with Product delivery
Delivering training
Design and deliver Management programmes to create high performing teams.
Manage and coordinate group management programmes
Contributing to personal development and culture
Help to deliver and maintain the Group values through training content.
Manage the skills gap analysis process and assess training needs and create and deliver programmes to enhance performance.
Develop a culture of performance coaching to support individual development.
Help feed career paths with appropriate technical competencies to support succession plans and to develop existing talent.
Bringing innovation to the learning and development function by continuously developing professional skills.
Identifying, evaluating, and planning
Monitor and evaluate training programmes to ensure they are current and effective through participant feedback and performance.
Supporting with generating ideas for future trainings/events/initiatives including the planning and coordination.
Work closely with HR Business Partner to identify training needs and organisational issues that require learning interventions.
Keep up to date with industry trends and best practices in learning and development.
Communicating internally and externally
Liaising & coordinating with Management involved in training.
Point of contact for stores requesting training materials.
Identify, select, and manage relationships with external training providers to deliver bespoke training courses as required.
Administrative support
Managing and maintaining the L&D platforms (MCH) Oracle by keeping an up to date and informative resource library
Assisting Learning & Development BP with updating and maintaining budgets.
Supporting and assisting the HR BP Learning & Development with ongoing training activity across the UK, including coordination of bookings, venues, facilities, and all necessary logistics.
Organisation analysis, KPI’s and preparation towards Audit.

FAQs

What is the primary focus of the Senior Learning and Development Specialist role?

The primary focus of the Senior Learning and Development Specialist role is to assist the HR Business Partner in building a robust training structure, delivering training programs, contributing to personal development and culture, and identifying and evaluating training needs.

How many years of experience are required for this position?

A minimum of 3 years of proven experience in Learning & Development is required for this position.

What types of training programs will I be involved in designing and delivering?

You will be responsible for designing and delivering management programs aimed at creating high-performing teams, as well as other training initiatives to enhance employee performance.

Is experience in the retail industry preferred for this role?

Yes, experience working within the retail industry is preferable for this role.

Will I have the opportunity to collaborate with senior managers?

Yes, you will have the ability and confidence to deliver training to the Leadership Team and Senior Managers.

What tools and platforms will I be expected to manage and maintain?

You will be managing and maintaining the learning and development platforms, specifically Oracle (MCH), and ensuring an up-to-date and informative resource library.

Is creative design an important aspect of the job?

Yes, creativity in designing training programs that meet specific objectives is essential for this role.

Will I be responsible for evaluating training programs?

Yes, you will monitor and evaluate training programs to ensure their effectiveness through participant feedback and performance assessments.

Do I need to coordinate travel and event bookings?

Yes, experience in coordinating travel and event bookings is desirable for this position.

What essential skills and competencies are required for candidates?

Essential skills include excellent communication and influencing skills, experience in creating and facilitating leadership development programs, strong presentation skills, self-organization, and proficiency in PowerPoint, Excel, and Word programs.

Hermès

Everyone is an artisan, Hermès is recruiting

Retail & Consumer Goods

Industry

10,001+

Employees

1837

Founded Year

Mission & Purpose

A creator, artisan and seller of high-quality objects since 1837, Hermès is an independent, family-owned French house that employs more than 16,600 people worldwide. Driven by its permanent entrepreneurial spirit and consistently high standards, Hermès cultivates the freedom and autonomy of each individual through responsible management. The company perpetuates the transmission of exceptional know-how through strong territorial presence that respects people and nature, a source of exceptional materials. Sixteen artisanal métiers nurture the creativity of the house, whose collections are presented in over 300 stores around the world.