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Senior Manager – Acct Mgt, Amazon Devices - Offline Sales & Mktg

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Amazon

Dec 28

  • Job
    Full-time
    Expert Level
  • Customer Relations
    Sales & Business Development
  • Atlanta

AI generated summary

  • You need 10+ years in sales operations or strategy, 5+ years managing teams, strong analytical skills, excellent communication, an MBA, and experience with 3P retailers and contract negotiation.
  • You will strategize product launches, manage account teams, set goals, engage with partners, optimize sales processes, and address customer feedback for product development.

Requirements

  • Experience in leadership roles in sales operations, sales strategy, finance, business development, or other related fields
  • Experience in negotiating contracts at the VP-level across channel partners and agencies.
  • Must have a strong analytical background with a solid understanding of distribution networks, channel P&Ls.
  • Adept at managing both strategic and operational aspects of the role.
  • Excellent interpersonal skills; ability to work successfully with teams across the organization, including Marketing, Product Management, Customer Service, Operations, Legal, Finance, and Senior Leadership.
  • Strong verbal and written communication skills.
  • Ability to manage multiple priorities and demonstrate a bias for action in a fast-paced, dynamic environment.
  • 10+ years of relevant experience
  • 5+ years of managing and developing high performance teams experience
  • MBA
  • Existing or past external relationships with 3P retailers a plus.
  • Proven track of record of developing new channel verticals to drive business outcomes.
  • Excellent communicator, with a track record of using writing to drive decisions and outcomes.
  • Ability to operate both strategically and tactically in a fast-paced and often ambiguous environment.

Responsibilities

  • Author and execute the strategy for how and where new products and categories are introduced in physical retail.
  • Establish processes and tenets to guide decision making across the team as they dive deep into their assigned accounts to meet sales objectives.
  • Formulate a rolling 3-year expansion strategy that is updated and reviewed with senior leadership semi-annually.
  • Bring the Voice-of-the-customer to the product teams to help influence product roadmaps, features and address current pain points.
  • Lead a team of Account Managers managing similar inputs across a diverse set of product categories.
  • Develop and track VP level SMART goals with partner teams to ensure business cases are met.
  • Engage with senior leadership counterparts at multiple distribution partners as needed to support the success of the team.
  • Inspect processes and mechanisms across the team that track sales forecasts, determine allocations, and plan shipments for each SKU.
  • Identify process gaps and collaborate with internal teams to build solutions that scale to support global teams.

FAQs

What is the primary responsibility of the Senior Manager – Account Management for Offline Sales & Marketing?

The primary responsibility is to lead the relationship with third-party retail partners and manage a team of Account Managers to expand product selection and distribution of Amazon's first-party devices in-store and online.

What qualifications are required for this position?

The basic qualifications include experience in leadership roles in sales operations, sales strategy, finance, or business development, strong analytical skills, and at least 10 years of relevant experience.

Is prior experience with third-party retailers necessary?

While it is not a strict requirement, having existing or past external relationships with third-party retailers is considered a plus.

What kind of team will the Senior Manager be leading?

The Senior Manager will lead a team of Account Managers who manage product assortment across various retail partners.

How does Amazon address work-life balance in this role?

Amazon values work-life harmony and encourages flexibility, allowing team members to balance their personal and professional lives effectively.

What opportunities for career growth are available in this position?

The team emphasizes mentorship and knowledge sharing, with a focus on developing projects that enable team members to take on more complex tasks and foster career advancement.

What is the compensation range for this role?

The base pay for this position ranges from $174,300 to $288,200 per year, depending on geographic location and individual qualifications.

What skills are essential for success in this role?

Essential skills include strong interpersonal and communication skills, the ability to manage multiple priorities, and a bias for action in a fast-paced environment.

Are there any specific preferred qualifications for this position?

Preferred qualifications include 5+ years of experience managing high-performance teams, an MBA, and a proven record of developing new channel verticals to drive business outcomes.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.