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Senior Manager, Business Change

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Loblaw Companies Limited

Aug 3, 2024

  • Job
    Full-time
    Senior (5-8 years)
  • Brampton
  • Quick Apply

AI generated summary

  • You need 5+ years in change management, a relevant degree, strong leadership and communication skills, strategic thinking, and proficiency in Microsoft Office. Adaptability and bilingualism are pluses.
  • You will develop change strategies, foster adoption, assess readiness, create measurement metrics, engage leaders, and manage multiple initiatives in a fast-paced environment.

Requirements

  • At least 5 years of work experience in Organizational Change or related fields such as Human Resources or Business Project Management (or relevant fields).
  • University degree / post-secondary education preferably in Human Resources or Organizational Development (note: equivalent combination of education and experience will be considered)
  • Ability to lead and support larger scale change efforts and successfully meet timelines and objectives.
  • Ability to work both at the strategic and tactical as well as make data-driven decisions and tackle problems.
  • Strong leadership skills are necessary along with the ability to make positive relationships across all levels of an organization.
  • Strategic thinking capability coupled with an enterprise mindset.
  • Strong business acumen and the ability to learn and ramp up quickly.
  • Excellent presentation and facilitation skills with strong organizational/project management capabilities.
  • Effective communication skills including the ability to influence others positively.
  • A good understanding of Human Resource functions combined with a strong business sense.
  • Approaches work with a growth mindset, testing and learning along the way and encourages others to do the same.
  • High proficiency in Microsoft Office products (Word, Excel PowerPoint, Outlook, Teams) is essential.
  • Exposure to organizational change, or agile change practices in the retail industry is an asset.
  • French bilingualism (verbal and written) is advantageous.

Responsibilities

  • Collaborating with business leaders and team members to develop valuable & practical change strategies and plans for preparing individuals for new ways of working and fostering adoption commitment.
  • Ensuring a balanced approach between technical aspects and people-oriented elements by collaborating with Project Managers.
  • Co-creating with Learning and Development and Communications, practical plans that enable successful change adoption and sustainability for the impacted users.
  • Partnering with HR business partners to define role and organizational structural changes.
  • Identifying business (people) readiness, commitment, risk, and resistance areas in an adaptive manner by developing appropriate plans to address and mitigate them.
  • Establishing readiness and adoption metrics to measure progress and implement reinforcement methods as necessary.
  • Engaging and actively coaching sponsors and people leaders to fulfill their role in empowering and enabling their team members through the change with a test and learn mindset.
  • Involving and collaborating with HR and business leaders early and often to foster co-creation and inclusivity and strengthen organizational change capability skillsets.
  • Thriving in fast-paced environment, decisively multitasking to support a portfolio of change management initiatives within the business.

FAQs

What qualifications are required for the Senior Manager, Business Change position?

The position requires at least 5 years of work experience in Organizational Change or related fields such as Human Resources or Business Project Management, along with a university degree or post-secondary education preferably in Human Resources or Organizational Development.

Is bilingualism required for this role?

While not a requirement, French bilingualism (verbal and written) is considered advantageous for this position.

What is the primary location for the Senior Manager, Business Change role?

The position is based out of the Brampton, Ontario, Store Support office, and may require additional ad-hoc travel between GTA offices based on project assignments.

What kind of change management experience is preferred for this role?

Exposure to organizational change or agile change practices, particularly in the retail industry, is considered an asset.

What skills are essential for success in this position?

Essential skills include strong leadership abilities, excellent presentation and facilitation skills, effective communication and influencing skills, strategic thinking, and a high proficiency in Microsoft Office products.

Are there opportunities for growth and training in this role?

Yes, the company offers comprehensive training and progressive career opportunities as part of their commitment to professional development.

What is the company's approach to diversity, equity, and inclusion?

The company has a long-standing focus on diversity, equity, and inclusion, and is committed to creating accessible environments for colleagues, candidates, and customers.

What are the CORE Values of Loblaw Companies Limited?

The CORE Values are Care, Ownership, Respect, and Excellence, which guide the company’s decision-making and culture.

Are background checks required for candidates?

Yes, candidates who are 18 years or older are required to complete a criminal background check as part of the application process.

How does the company prioritize sustainability and social impact?

The company focuses on three pillars—Environment, Sourcing, and Community—and is committed to demonstrating leadership in these important areas as part of their business practices.

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Loblaw Companies Limited

At Loblaw, we're developing innovative products and solutions. Our focus is on empowering Canadians to Live Life Well.

Retail & Consumer Goods
Industry
10,001+
Employees
1919
Founded Year

Mission & Purpose

Our Purpose – Live Life Well Loblaw Companies Limited is Canada’s food and pharmacy leader, the nation’s largest retailer, and the majority unit holder of Choice Properties Real Estate Investment Trust. Loblaw – and its portfolio of grocery, health and beauty, financial services and apparel businesses – provides Canadians with an unparalleled mix of value, assortment and convenience, and offers Canadians two of the country’s most recognized brands – President’s Choice and no name. The acquisition of Shoppers Drug Mart, along with the powerful Life Brand and Optimum brand, has only served to reinforce our leadership position in the marketplace. As well, our PC Plus program, omni-channel efforts and multicultural merchandising offerings continued to be points of differentiation for our customer experience. In 2019, Loblaw has been recognized as one of Canada’s Top 100 Employers, Best Diversity Employers by Mediacorp Canada Inc.