Senior Manager, Employee Relations

The Coca-Cola Company

Aug 18, 2024

Applications are closed

Job
Full-time
Expert Level
Draper

Requirements

Bachelors degree in Human Resources or related field
10+ years in a professional human resources role
5+ years of relevant employee relations experience
2+ years in a leadership role managing a team of HR professionals
Experience in a 5,000+ people organization with a similar Employee Relations team function
Multi-state experience
Expert level knowledge of employee relations best practices and federal employment laws (Title VII, FMLA, ADA, Workers Compensation, etc.) with the ability to quickly learn multiple state employment laws
Expert level experience conducting internal investigations with excellent understanding of best practices and proven ability to teach others
Demonstrated ability to guide leaders through difficult conversations and persuade, with or without influence
Experience handling or advising on employee leaves and conducting the reasonable accommodation process
Ability to analyze data or metrics and make recommendations that are well supported by the numbers
Experience developing training for managers
Experience presenting training to employees and leaders
Experience developing best practice policies and procedures
Good understanding of Microsoft Office products, including Word, Excel, and PowerPoint
Experience in a union environment preferred
HR certification (PHR, SPHR, SHRM-CP, SHRM-SCP) preferred
Experience with Dovetail preferred

Responsibilities

Advocates for and supports the Company’s Employee Relations philosophy, ensuring the fair and equitable treatment of all employees
Leads a talented team of ER and Leave and Accommodations professionals by serving as a mentor and teacher, to ensure development of capabilities and adherence to best practices
Designs and drives consistent corrective action processes that foster fairness, communication, and identifies opportunities for an employee's performance improvement
Provides expertise regarding leave and accommodation best practices, as well as creates and implements best practices to support the leave and accommodation interactive processes
Serves as the escalation point for highly complex corrective actions, investigations, and leave and accommodation issues
Ensures Employee Relations Partners conduct fair and consistent internal investigations, as well as serves as a coach and advisor to difficult investigations
Conducts highly complex and sensitive internal investigations, when needed
Creates and supports the Employee Relations case management system including analysis of data to identify trends and opportunities to develop our leaders
Supports, as well as conducts, training efforts driven by the Employee Relations team that are focused on helping our leaders through the performance management process, as well as compliance trainings such has harassment, discrimination, and retaliation
Works closely with Legal to continually update and improve company policies and procedures
Partners with our Safety and Risk teams, as well as other non-HR teams, to improve processes that touch Employee Relations
Collaborates with other HR leaders to improve ER processes and support other efforts that may impact ER

FAQs

What are the primary responsibilities of a Senior Manager, Employee Relations at Swire Coca-Cola?

The primary responsibilities include leading a team of Employee Relations and Leave & Accommodation professionals, advocating for fair treatment of employees, conducting internal investigations, designing corrective action processes, and collaborating with various departments to support employee relations practices.

What qualifications are required for this position?

Required qualifications include a Bachelor's degree in Human Resources or a related field, 10+ years in a professional human resources role, 5+ years of relevant employee relations experience, 2+ years in a leadership role, multi-state experience, and expert-level knowledge of employee relations best practices and federal employment laws.

Is experience in a union environment preferred for this role?

Yes, experience in a union environment is preferred for the Senior Manager, Employee Relations position.

What type of training will the Senior Manager, Employee Relations be responsible for?

The Senior Manager will support and conduct training focused on performance management processes and compliance topics such as harassment, discrimination, and retaliation.

Will I need to collaborate with other departments outside of HR?

Yes, the Senior Manager will partner closely with Legal, Safety, Risk teams, and other non-HR teams to improve processes related to employee relations.

What kind of benefits does Swire Coca-Cola offer?

Swire Coca-Cola offers health coverage options, a 401(k) Retirement Plan with company match, health savings accounts, FREE virtual care services, an Employee Assistance Program, paid time off, discounted and free products, tuition reimbursement, and opportunities for career advancement.

Is a certification required for this position?

While not required, HR certifications such as PHR, SPHR, SHRM-CP, or SHRM-SCP are preferred for the Senior Manager, Employee Relations role.

What kind of data analysis will be part of the role?

The Senior Manager will analyze data related to Employee Relations cases to identify trends and opportunities for managerial development and process improvement.

Will I be involved in conducting internal investigations?

Yes, the Senior Manager will serve as the escalation point for complex internal investigations and may conduct highly sensitive investigations as needed.

What is the company culture like at Swire Coca-Cola?

Swire Coca-Cola values fairness, employee engagement, and collaboration, providing various opportunities for career advancement, professional development, and community involvement.

The Coca-Cola Company

Retail & Consumer Goods

Industry

10,001+

Employees

1892

Founded Year

Mission & Purpose

The Coca-Cola Company is a global beverage corporation that offers over 500 brands in more than 200 countries and territories, including well-known products such as Coca-Cola, Dasani, Fanta, and Sprite. Their ultimate mission is to refresh the world and inspire moments of optimism and happiness through their beverages. The company's purpose is to continually transform their portfolio by reducing sugar in their drinks, introducing innovative products, and minimising their environmental impact through initiatives like water replenishment and recycling. With their bottling partners, they employ over 700,000 people, contributing to economic opportunities in communities worldwide.