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Senior Manager, Product Design, ThousandEyes

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Cisco

Oct 16, 2024

Applications are closed

  • Job
    Full-time
    Expert Level
  • Design
    Product
  • London

Requirements

  • 9+ years of product design experience, ideally with demonstrated success in enterprise/SaaS software products. 3+ years of experience building, growing & managing teams.
  • Experience and/or passion for working with data visualization
  • Have a strong portfolio that showcases your design work
  • Can articulate the reasoning behind your design decisions
  • Can think through user problems while understanding technical constraints
  • Self-learner with aptitude for understanding complex, technical concepts
  • Experience conducting and participating in user research activities
  • Please be sure to include your portfolio link and password in order to be considered for this role.

Responsibilities

  • Lead, manage & grow a team of designers along with owning design projects from conception to delivery.
  • Scope, staff and run both strategic and tactical work, always looking left-to-right and bringing others along.
  • Partner with PM and Dev to define processes that increase velocity without sacrificing quality.
  • Hire, mentor and be responsible for the growth and development of designers within the team organization.
  • Create user journeys, wireframes, detailed UX flows, prototypes, UI mockups, sketches, visuals, decks, and explanations that promote understanding and alignment with cross functional teams.
  • Simplify complexities around data visualization, helping our users get actionable insights seamlessly.
  • Iterate based on feedback from a broad range of team members, users, and subject matter experts. Give and receive feedback in regular reviews and critiques with designers.
  • Build a thorough understanding of the technology and influence the product strategy.
  • Guide your team to conduct and synthesize user research and help them build a deep understanding of our users and address usability issues.
  • Drive design decisions based on data from user metrics as well as qualitative interviews.
  • Effectively communicate design concepts to a range of stakeholders and audiences within the team as well as across the company. Build consensus and balance different priorities while dealing with ambiguity.
  • Initiate ideas and solutions beyond the product roadmap to improve the overall experience for our users.

FAQs

What is the primary focus of the Senior Manager, Product Design role at ThousandEyes?

The primary focus of the role is to lead and manage a team of designers, oversee design projects from conception to delivery, and solve data visualization problems related to the complex nature of the Internet.

What qualifications are required for this position?

Candidates should have 9+ years of product design experience, ideally in enterprise/SaaS software products, with at least 3+ years of experience in building and managing teams. Additionally, experience with data visualization and a strong design portfolio are necessary.

What types of projects will the Senior Manager, Product Design be involved in?

The Senior Manager will work on a variety of projects, including creating user journeys, wireframes, prototypes, and user research, particularly focusing on the design of the Endpoint initiative and improving data visualization.

Is experience in data visualization necessary for this role?

Yes, experience and/or passion for working with data visualization is a key qualification for this role.

How does the position incorporate feedback into the design process?

The design process involves iterating based on feedback from team members, users, and subject matter experts, as well as engaging in regular reviews and critiques with designers to enhance designs continually.

What is the work environment like at Cisco ThousandEyes?

Cisco ThousandEyes emphasizes collaboration, data-driven decision making, and delivering elegant solutions, fostering an environment of growth and learning for all employees.

Will the Senior Manager, Product Design work independently or as part of a team?

The Senior Manager will work collaboratively with cross-functional teams, including PM, engineering, and customer success, as well as lead a team of designers.

How does Cisco support diversity and inclusion in the hiring process?

Cisco values diverse backgrounds and perspectives and encourages applicants to apply even if they do not meet every single qualification, fostering an inclusive hiring process.

What benefits do Cisco employees receive?

Cisco employees have access to quality medical, dental, and vision insurance, a 401(k) with matching contribution, paid holidays, paid time off (PTO), and opportunities for community volunteering, among other benefits.

Is a portfolio required to apply for this position?

Yes, candidates must include a portfolio link and password to be considered for this role.

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Cisco

Technology
Industry
10,001+
Employees
1984
Founded Year

Mission & Purpose

Cisco (NASDAQ: CSCO) enables people to make powerful connections--whether in business, education, philanthropy, or creativity. Cisco hardware, software, and service offerings are used to create the Internet solutions that make networks possible--providing easy access to information anywhere, at any time. Cisco was founded in 1984 by a small group of computer scientists from Stanford University. Since the company's inception, Cisco engineers have been leaders in the development of Internet Protocol (IP)-based networking technologies. Today, with more than 71,000 employees worldwide, this tradition of innovation continues with industry-leading products and solutions in the company's core development areas of routing and switching, as well as in advanced technologies such as home networking, IP telephony, optical networking, security, storage area networking, and wireless technology. In addition to its products, Cisco provides a broad range of service offerings, including technical support and advanced services. Cisco sells its products and services, both directly through its own sales force as well as through its channel partners, to large enterprises, commercial businesses, service providers, and consumers.

Benefits

  • Competitive compensation

    Our high-performance culture rewards innovation, collaboration and achievement.

  • Employee stock purchase program

    Purchase Cisco stock at a discount to invest in your financial future and the company's (up to 10% of your salary).

  • Employee discount programs

  • Flexible work practices

  • Generous paid time off + holidays