FAQs
What qualifications are required for the Senior Manager, Quality Operations – Marketing Operations role?
The qualifications required for this role include a Bachelor's degree or education in Business, Statistics, Mathematics, Engineering, or a related field, advanced understanding of Database Marketing, Database Architecture, and SQL, minimum 7+ years experience with Customer Data Platforms outside of Salesforce (Teradata, APRIMO, Unica, etc.), minimum 3+ years experience in Salesforce Data Cloud and Marketing Cloud, strong communication skills, advanced knowledge of MS-Office Suite, and the legal right to work in the U.S.
What specific responsibilities does the Senior Manager, Quality Operations – Marketing Operations have?
The responsibilities of this role include automating the monitoring of marketing campaign controls and reporting, investigating campaign alerts in MDB and Salesforce, collaborating with internal Campaign Ops team members, conducting periodic reviews of business criteria, count and data validation for campaigns, implementing new quality controls, and understanding all the different data sources in the SXM ecosystem available for Marketing.
How many years of experience are required for this role?
A minimum of 7+ years of experience with Customer Data Platforms outside of Salesforce and a minimum of 3+ years of experience in Salesforce Data Cloud and Marketing Cloud are required for this role.
What software skills are necessary for the Senior Manager, Quality Operations – Marketing Operations role?
Advanced knowledge of MS-Office Suite (Word, Excel, PowerPoint, Access) is necessary for this role.
Does the Senior Manager, Quality Operations – Marketing Operations role require strong communication skills?
Yes, strong communication skills (written and oral) are necessary for this role to effectively collaborate with internal teams and deliver information tactfully.